Soho Bagels and Cafe, Rochester NY

I have been going here for many years and from my experience, these are the best bagels in Rochester. I always pick up a dozen when I have guests from out of town.

Everything was great, service was immaculate. I was definitely disappointed in no creamy garlic cheddar cream cheese.

Best bagels I had while in Rochester. I got the Manhattan sandwich and 6 bagels, everything was great.

Sorry Soho, but this morning was a waste for me I came in this morning to 1 person in line and someone else just getting thier order, so now at this point I've been there at the counter over 5 mins not one of the 3 behind the counter said anything to me like (1 sec we're trying to figure these orders out) SO THEY LITERALLY Stared at 3 food orders trying to figure them out over and over again wow the drive through line was so long, I just left because I thought is was so easy to put a order on paper, It's just one of those mornings SMH. I passionate about my work ethic and have mastered so difficult things so I feel taking a breakfast order with plenty staff would be simple.

Honestly, the best bagels I've found since moving to Rochester.the ordering/pay system isn't the most efficientwhen it gets busy, but staff are very friendly and helpful, and the interior is clean and appealing, would recommend to a friend.

I'm in here at least once or twice a month for bagels and always had a good experience. Love their selection and they are always fresh and usually warm most of the time. Staff is friendly in the service is quick. And if you didn't know on Tuesdays there is a special for a half dozen of bagels with a tub of cream cheese for 10 bucks. Can't beat that.

Truly love this place! Some of the best bagels I've ever had and I used to work at a competitor's bagel shop and still prefer these over theirs. My favorite is a jalapeno cheddar but they also have a chonga (cheese, onion, garlic) which is divine as well. A big mouth sandwich will get you two eggs extra meat and extra cheese on whatever bagel you prefer a classic breakfast sandwich is one egg two slices of meat and one slice of cheese. They also have specialty sandwiches for lunches like Philly cheesesteak which is extremely popular and chicken sandwiches that rival even the best gastropub. If you look in your local flavor magazine they currently have coupons as well so you can try them for a discounted price.

Haven't had a bagel in years and stopped earlier this week at the "chain" shop. Plain Bagel with cream cheese was mediocre and expensive. Decided to stop at Soho this morning. What a HUGE difference! Plain bagel with fruited cream cheese - DELICIOUS - the absolute best I have had in many, many years! And the cost was significant lower! I will definitely be stopping more often and supporting a local business!

Dear SOHO Bagels & Cafe Management,

I hope this message finds you well. I wanted to reach out today regarding a recent visit my party and I made to your establishment. First and foremost, I'd like to express my admiration for the shop's overall aesthetic.

Upon arrival, we noticed the bustling drive-through, which typically might deter a party of our size. However, we decided to proceed and queued up at the counter. As we waited for our meals, we observed that the level of activity in the shop only increased. Throughout this busy period, I was thoroughly impressed by the dedication and hard work exhibited by every single member of your staff.

For a continuous hour and a half, I witnessed your remarkable crew efficiently handling numerous orders. What truly stood out was their unwavering attentiveness to each customer's needs. It has been quite some time since I visited a shop and thought, "Wow, this team is truly working diligently! "

I wanted to extend my heartfelt gratitude for providing us with an exceptional breakfast experience, especially considering the challenges posed by our large party on a busy holiday weekend. I believe the outstanding efforts of your team deserve recognition and appreciation.

Once again, thank you for your remarkable service, and please convey my sincere compliments to the dedicated crew who made our visit memorable.

Warm regards, a first time and NOT a last time customer

So we loved this place when we first went months ago. But after that, every order has been wrong, and bagels almost empty. Tuna, cream cheese, steak.everything skimpy. For their prices we were in shock.
Since we noticed it was all new staff, we decided to give them another shot.same thing happened again. Not worth complaining seeing as there were always different obviously new staff there. They even posted a sign at the drive thru window we tried, to be patient since staff are all new, and that if you can't be patient then fill out an application to work here.yikes, with explanation points. I assume since we waited forever and orders were wrong and skimpy fillings.that other people must have yelled at them or something. Stay away unless you want to true away lots of money on empty bagels.

SOHO BAGEL is the best bagel restaurant in the City of Rochester. Mike and his employees make your bagel sandwiches fresh with real ingredients and the cream cheese selections are all handmade. I frequent this place multiple tines a week and I have NEVER had a bad sandwich. Great job Mike. SOHO is everything a bagel shop should be.

The classic breakfast sandwich is amazing! Always my go-to! Great customer service! Lots of seating. I don’t go anywhere else for my bagels! The cinnamon roll is out of this world!

So GOOD! I needed something filling and fresh that would hold me over for the entire day. With some assistance I ordered the Village Veggie (multigrain honey bagel, garden vegetable cream cheese, & all the veggies) and added Turkey “To-Go”. I believe it was the owner, who cautioned me not to eat it in the car because it would be a mess. He was correct but it was worth the wait! The bagel was perfect in texture! Yum! Being from NC and traveling solo, it can be difficult walking into unknown places especially when trying to sick to non-chain restaurants. But I’m so glad I did! The only thing that could’ve been better about my visit to Soho bagels, would have been to eat in. The place is cozy and inviting. If my work gives me the opportunity to Visit Rochester again, I will definitely be back!

Great bagels.the best anywhere. They need to have more staff working in the morning to keep up with customer flow.

Cute place, delicious food, and helpful staff. The breakfast bagel sandwich I ordered was quite tasty. I also walked in with two bags full of items from shopping nearby while waiting for my car to be repaired. A staff member gave me a box to place my bags in, walked it to my table, and even brought over a City newspaper for me to read while I ate. Top notch service. Thank you.

Incredible food. Terrible service. It's like they train employees to purposely get the order wrong. You have a fifty fifty chance of getting the right order. Sorry guys we've been going for 10 years but it's not worth the hassle anymore.

A relaxing place to enjoy breakfast, brunch or any other food related experience.

The French toast Bagels are a particular favorite of mine.

We were staying at the Marriot down the street from here and decided to try this place out. Little did we realize we were gonna have a 5-star bagel sandwich! It was so good we went back the next morning. Coffee was great too. Only thing is it can take a while for your food to be ready, but it was definitely worth it to us for how good everything tasted.

Love it here! I have dined in and done the drive thru and it’s always a good experience. The staff are super friendly, I love that they have the Jamaican me Crazy coffee too! Their bagels are so good with their cream cream cheese. My go to is the multigrain bagel with honey walnut cream cheese. My fiancé has tried their frozen drinks too and they are tasty! The atmosphere inside is nice too especially if going with some friends!