Solutions Studio & Spa, Rochester NY

I am a happy customer!
Thank you, Kate! For making my Brazilian wax experience a calm, caring and comfortable one. You are amazing at what you do!

I highly recommend Kate for waxes.

Stacy was very professional but still approachable which is appreciated (it's been a while since I had a massage.) I love the aesthetic of the salon. Next time, I'll personally skip "scalp" and ask for more jaw/ clavicle. I will return. Thank you.

I was so hesitant about going completely gray, but it was time. Jackie held my hand through it and, I LOVE it! My gray isn't dull at all - it absolutely "shines" just as she said it would.

I love the way you cut my hair! I get so many compliments! Patty fixed my previous cut by another salon and it now looks greatI recommend her highly.

Ashleigh listened to me and helped explain to me the best way to style my hair.
I absolutely loved my shampoo! It was so relaxing after a long day of work.
I booked another appointment for a highlight and another cut in six weeks.

This salon is awful. The girl that did my hair did a terrible job and was rude im glad I paid for a terrible job done. The girls at the receptionist were also young and rude. This salon is not worth the hype. Extremely disappointed. Will not recommend to anyone.

Marisa is so talented and makes me feel refreshed and beautiful every time I am in her chair! She is personable and fun to talk to! Thank you again Marisa for an amazing color and cut!

I had an appointment with Stacey today. She was patient and attentive to my needs. All of the staff was warm and friendly. I will be sharing the experience with all my friends and look forward to my next visit.

Brought my boyfriend’s daughter and she is so happy with the new hair color! I’ve been seeing Kim K for over 20 yrs myself. Samantha is awesome she took the time to deal with a teenager that did not know exactly what she wanted.

Amazing experience! Very professional, had a pleasant time & left with my body feeling amazing! Stacy did an amazing job! Knew exactly what she was doing!

Love going to Solutions! Staff is always friendly and helpful. Ashleigh listens to what you think, offers suggestions and does a wonderful job. She also cares about her clients and likes making everyone feel beautiful. Thank you Ashleigh!

Stacy provides an excellent massage experience. The Spa is beautiful and relaxing. I always enjoy coming back and feel great afterwards.

Stacy has magic hands. Told her what was troubling me and she worked on those problematic issues. Won't use anyone else. Booked until the end of the year!

Amazing service! Listened to what I wanted and was able to match exactly that. Great quality and very personable. Thank you Cindy!

Dani Mason always leaves me feeling beautiful and refreshed! She’s always up to date on the newest techniques to get the results Im looking for!

Elaina is so friendly and fun. I couldn't believe she was already done with my haircut because she's so quick and makes the time fly by in general because she had me laughing the whole time

Ashleigh always gives me the best service. I trust her completely and I always feel great after my visit. She’s the sweetest person too and I’m so glad I found her!

I went this past Saturday, and the stylist Jackie so called a "master stylist" did a balayage for me. She never even did a proper consultation in the beginning. My hair ended up being gray b/c she left me there for 20 mins to go work on another client and now i have gray hairs in the front. I am so upset. She cut my framing pieces, uneven, one side shorter than the other. The balayage was also not well distributed to my hair. When me and my boyfriend called to have it fixed, the staff there blamed it on the photo I showed her and said that I told my stylist this when she wasn't even there. Paid $360! AND WAS NOT SATISFIED. Wish I went to a different salon. Never coming back to this place again.

Danielle is an excellent hair stylist. We always have fun coming up with new cuts and colors for my hair. She takes the time to show me how to style a new haircut. I have learned a lot from her over the years. I like how she is willing to experiment and try new cutting techniques on my hair. I am never bored with my hair when I have her for my stylist.

I love this place! I can never say enough good things about Elaina! She is always so responsive to every concern I have about my hair. I wanted to slightly change my color and boom! She did it perfectly! I wanted to shorten one side while leaving the other side long.perfect! My hair is always fabulous after a visit with Elaina!