Sonwil Distribution Center - DC31, Buffalo NY

Rude shipping people.they just keep trucks in doors for lonnnng time.
Takes hours here.they don’t care. On time for appointment makes no difference.
Called in to ask how long its going to be still. Miss at phone just snaps at guys. “No idea how long, no idea where they at.then just BYE! ”

Worst place to have a pick up. If you like waiting for 7 to 8 hours come here they really great at doing work real slow

Always wait so long not matter u on time or u be late they are terrible. They always overbooked and always said broker lie about appt. Make sure u wait a least 5 hours good luck truckers

Easy peacy. 9am app, Checked in at 8: 40, out by 10: 10 am. 17 pallets, 44.5k on the weight for a load of flour. But if felt I was hauling 30k. Weight was well distributed, very Nice job (for a warehouse where you don't have any interaction with forklift operators)

Scheduled at 9: 00 a.m.
Checked in at 6: 35 a.m.
Checked out at 7: 14 a.m.
Had a positive experience.

Got here at 3 AM for a drop & hook. A few others were live unloading. Done by 3: 30AM and allowed to break on premises.

(Trucker review)
Make sure to approach via NYHwy 5.
Got here at noon for my 2pm apt. Check in at door 16. They'll give you a call when a door is available. Park in the lot and stay out the dock's way. Got docked at 1335.

Slide your tandems. They'll come out and lock your red line. They'll unlock it when load is ready. Warehouse will seal your doors and give you paperwork. Was out by 1445. Plenty of room for backing in.

Average warehouse to pickup a load from.
Paperwork says " General Mills"? This is it. Check in by door# 16. In & out in about 3 hours.
They're ok with 2 hours early pickup, anything more than that you're pushing it. If more than two hours early, they might take your information and phone number and tell you to park next-door till door becomes available, if at all. Not sure about camping out overnight.

Worst place to get loaded. Drivers beware, 3hrs and still waiting got here before my appointment that doesn’t mean anything at this place

This Warhouse goes into our do not load list. Rude, unprofessional, disrespectful. They take 6 or more to load ants say that drivers appointments are not their problem. Do not come here to load

The worst place to load and unload it takes as long as they want and they don't care about your time between 10 am by appointment and leaving at 7.40 pm avoid this place

Appt 2: 00 pm. On a door @ 1: 55pm
Finished loading @5: 30pm
Bunch of space to back in.
Friendly stuff.

Not the fastest load time. But they’ll get to you eventually. So I’ll give it two stars for that reason and for parking allowing you time to rest while you wait hours before getting out of here

The wait times are true unless you get lucky. I made the best of the situation by running a split.

5: 30pm Apt for a 6: 30 am next Morning appointment delivery. Arrived few hours earlier at the pickup 10 hours after my delivery appointment and still no load I cancel the load no drivers’ room, no amenities.

Drivers beware of this place they are so slow and lazy. Driver had 3.00pm appointment got a door until 4.00pm left the facility until 9.00pm.

Since 11: 30 I’m waiting to get loaded!
7hrs later I’m still not done.
Now is 18: 45. Only 17k should be. How difficult that can be to load it faster!?
This’s finished product you don’t need to make it. What’s wrong w this ppl!

Ok so my appt was 8pm, my previous load finished early so I came here hoping to get loaded early, I checked in at around 1pm and was told they’ll try to get me starting around 6, I checked back in at 8 and was told they’re an hour behind, I just checked back at 10: 30 and was told they had 85 shipments scheduled today and had several employees call off and they won’t get to me for another 3-4 hours, gave them 1 star because they let me stay on the property top notch facility, all I can do is shake my head and remember to never come back here again

Came here at 12: 37 and got a DD around 5: 23 pm, have not started loading yet, and the time is almost 7.