Starbucks, Queens NY

I was pleasantly greeted by Sami before ordering my holiday drinks. I had an issue with one of my gift cards and Sami was very helpful in directing me to the correct channels to resolve my issue. I definitely recommend coming to this Starbucks compared to other ones in the area.

Understaffed and thus SLOW!
Today was the third time I waited 25 minutes to get a plain coffee. At the 25 mark I just left without anything even though I’d already paid. This is New York City I don’t have time for this silliness. I cronically wait around 15-25 to get a more complicated drink but a cup of coffee? Nothing special? Today was the third strike for me here so I will not be returning to this location again. Corporate really needs to look into the understaffing that makes this happen it’s comically bad business practice in a city like this to wait without any service.

I'm not a frequent Starbucks goer but when I'm craving a peppermint mocha, I stop in. Always friendly people making the drinks. I don't sit inside at all so can't speak on that.

Lupita is the best barista. She always makes my drinks PERFECTLY. The one time I ordered and she wasn’t there and it was like it wasn’t even the same drink. I will only order if she is there. Her drinks are to die for.

Mostly friendly just always put this one older lady to take orders but she never gets them right

I give one star because just today June 17th who take odor to me, he is not really listening to me what I order, i told home three item but he give me two item that also so late there’s 5 people working but I don’t know what they do, I see other people also got late, they should listen to the customer and make sure they’re odor, terrible service sorry about say that, ”. No more this location

I go there every evening for a cup of coffee
Unfortunately Jonathan works one night a week when he is there the store is very professional and very clean every night you think you’re walking into a discotheque extremely loud music and rap music if you want to go there and read and have a cup of coffee this is not the place to go to unfortunately I’ve complained repeatedly to Corprit and it only continues and it doesn’t have that many tables for young people picking up food from McDonald’s and eating it in Starbucks and paying customers have nowhere to sit hopefully it will Get better because this is a convenient place for me

The new Starbucks location is so beautiful and spacious. The service is of course phenomenal, workers there really hard working and friendly.

Today I wanted to use the restroom. They have 2 but DANIELLA the shift supervisor keeps 1 locked because she is too lazy to clean it. I had to wait on line for 10 minutes to use it. THIS IS UNACCEPTABLE FOR A STORE THAT IS SO BUSY.

Nice for most of the times and is very spacious an comfortable especially the 2nd floor good for a quick chat as whell

The place is dirty. Tables are not clean, floor is dirty. Employees not polite. My coffee was good but expensive.

I had an issue with a bag of coffee I'd purchased, and the manager resolved it very well. He definitely made me feel valued as a customer.

Every week for at least one day you cant order online at this store. Not sure what the issue but is very inconvenient to wait for then to open the door or stay in line specially with no parking. I over hear a employee saying that the reason some employees are not happy working there.

Many times I've come in here and asked for "extra room" in my americano coffee, with an extra shot, and no matter who is at the counter, you constantly fill it up with water to the top. Whenever I bring it up to the person managing the counter, I'll get the nod, and you'll pour out the excess water in the trash. The hole point of asking for an extra shot is to get stronger coffee, not for you to dilute it by filling it all the way to the top. This means that when you pour out the extra water in the trash, you've essentially poured out the extra shot along with it!

Such a fresh upgrade from an old cramped location on Ditmars!
If you avoid rush hours this location is pretty nice and brand new:)

Overall nice staff. Drinks. Space nice but not cozy. I wish the upstairs level was bigger. Aside from this, a great addition to the community as long as people don't loiter.

Their online ordering system was down and they didn't post any signs. Waited for my order for 15 min to be told, just then, that the system was down.

Update:
Deducting three stars as this is not the place to go if you want to sit and drink coffee. The tables were filled and some had crumbs or spilled drinks so you can’t even sit at them. Noisy crowds of people disrupt the atmosphere and the upstairs seating is very sparse too.
****old review:
Very pretty new starbucks.the employees were welcoming and the bathroom was tidy.