Starbucks, New York NY

Every morning I decide to order from this location it never surprises me how slow they are to fulfill a mobile order but if it a frequent customer they are fulfilling the order priority status. I would typically place the order on my way to work because I transfer at 96 street. The One train is a local train and at times it can be extremely delayed going uptown being that some stop at 137th and some go all the way to the last stop 242. I miss 1-2 trains because I am standing and waiting 10-12 mins for a drink that says 5-8 mins when I place the order at 42nd street. This is the third time this week and I tried to give grace each time but I do not understand the disconnect.
I come to this location because the Baristas in my opinion enjoy their craft. However if someone comes in and states their name and they are waiting in my opinion serve them versus the “VIP customer” your waiting on to walk through the door.

Then to add, I open my coffee cup and I got a sip of coffee inside for 6 dollars

Only the young employees make the drinks correctly here. Any of the men over 30 will have a attitude like your bothering them with the incorrect drink, as if it’s free.

I love this specific location, staff in so nice the second you walk in, I’ve never have any complaints about my drinks and they leave cute stickers on the drinks! The best start to my day

I went there because of my friend. It's a Starbucks.that's it. Nothing special. I am not fan of the brand, but the ambience was nice. Friendly staff. One of them went out of her way to get me some ice water with a big smile on her face. I appreciate it!

First time here the cashier was super friendly, however the barista was disgusting her service terrible! I’ve worked at a Starbucks before to know how to make a caramel ribbon crunch. I told her it was suppose to get dark caramel sauce on the bottom and she tells me no it gets regular caramel and the drink gets dark caramel sauce. She didn’t want to remake it for me.unfortunately I left unsatisfied as I was leaving out the door she was talking about me to her other coworkers. This is as at 8: 15pm 7/20.

They took waaaaaaaaaay too long for the amount of people and mobile orders. While the gentleman behind the register was moving and one of the baristas was working hard to get guests their orders, the second barista looked lost in the sauce.

This location is pretty good. Great spot if you're coming or going from the train station, near the house if it's my day off. The staff is pretty friendly

Had a terrible experience there. They play very noisy music to the point that it is hard to hear the person while ordering. I believe it can even be ableist to play music so loud that if a person with hearing disabilities come to the place they won’t be able to order. I actually asked if they could put down the music to be able to order as I was having to yell and it was hard to hear and they didn’t. I tried ordering but at the end had to ask for a refund and leave because of a terrible headache. It is really bad that I was only looking for a drink and ended up with a headache.

The staff is really friendly and very attentive to your orders. You come out of this Starbucks very satisfied and happy.

This is the Starbucks for Inwood (ZIP 10034). It's so great to have an SBUX here and have it staffed by friendly servers who try to know your name. This location is small but very good.

Younger starbucks barista at thursday made one of the best cookie crumbles definitely reccomend this starbucks.

Team member are not professional. This store jerry is too rude. And when guest get off the store he threat the guest. This so unprofessional. I never saw this thing

The absolute worst Starbucks location EVER! They mess my order up every single time it never fails! Do not come here!

Yet another person with a Horrible Experience at a Starbucks. Specifically, the Starbucks at Johnson Creek Crossing in Portland, Oregon. I was trying to give my order at the drive-thru, but apparently the person who was taking it couldn't hear me very well. A short, decaf vanilla mocha non-fat no-whip. Still, she had every thing right but the vanilla, so when she asked me if it was right, I said "Everything but the vanilla. " She said she was having trouble hearing me, so I said loudly "Va-nil-la! " She said she was still having trouble hearting me, and for some unknown reason changed the drink to a grande vanilla latte, so I said loudly "Moch-a! " and then asked her why she changed the drink/size? She said she more about not being able to hear me, so in a very loud voice I said "SHORT. DECAF. VANILLA. MOCHA. NONFAT. NO WHIP" At which point she said I was treating her badly and refused to take my order. After some pointless back and forth I asked for the manager. She claimed she was the manager. I asked for the contact information for her supervisor. She insisted that I come up to the window, and after waiting for other customers, I did, and she gave me the business card for her supervisor. I asked for her name, which she refused to give me because I was being "too aggressive". She also claimed that the name on her apron was not really hers. I asked for a way to identify her with the supervisor and she would only give me three digits from her employee number.

Suffice to say, after telling me multiple times she couldn't hear me and then, in a clearly passive aggressive manner, refusing to take my order when I tried saying it loudly enough so that she could hear me, I find it hard to imagine ever wanting to put myself through this again. It's a shame - after 30 years of patronage, I think I'm done with Starbucks over-priced drinks and childish staff. It's not the first time I've experienced immature Starbuck staff, but it will be the last.

Good Starbucks. Limited seating but they always seem to get me my order and out the door quickly, which I appreciate

The staff kept giggling and one of the coffees was underfilled. I said so and asked for a "refill, " which I don't normally do at other cafes. They just refilled the milk! The place is dirty and you have to ask them to clean it up if your table is dirty after the others. Usually waiters are supposed to wipe down the tables themselves without a reminder. I agree with the following that the music is a bit loud, you can't talk normally!