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Starbucks, New York NY

Address 155 Water St, New York, NY, United States
Phone +1 212-480-3970
Hours
Monday8:00am-3:00pm
Tuesday6:00am-7:00pm
Wednesday6:00am-7:00pm
Thursday6:00am-7:00pm
Friday6:00am-8:00pm
Saturday7:00am-8:00pm
Sunday8:00am-3:00pm
Website www.starbucks.com/store-locator/store/1004742
Categories Coffee Shop, Breakfast Restaurant, Cafe, Coffee Store, Espresso Bar
Rating 2.1 14 reviews
Nearest branches
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Coffee Shop Starbucks reviews

14
Sort by: date highest rated lowest rated most helpful
Sarah
December 07, 2023 10:39 pm

The morning manager is terrible. I asked her to remake my drink because they left out the coffee. Wait 20 minutes, I get it back and it’s the same but with extra caramel… if I wanted a caramel shake I’d just go to shake shack.

Christopher
October 31, 2023 9:59 pm

Below was my previous review. I've since then had expected wait times. I guess they've ironed out the bugs, or maybe new management. So I recant that review, and gave them 4 stars!
It's a very nice Starbucks with average wait times, plan accordingly.

-old review-
Still the slowest Starbucks south of the Brooklyn Bridge. The new location is nice, roomy, with faux-leather padded bars to lean on while you endure a long wait. If you can, mobile order about 20-25 minutes ahead. Or if you can walk down to the other Starbucks on Wall & Front St, it's only a 2-5 minute wait there.

Jessica
September 28, 2023 10:23 pm

Theresa at the location is very disrespectful. She messed up my order on the first day was confused about how the register operated and was very disrespectful. Now every time my mother and i go inside she walks off the register doesn’t make our order and has a attitude. Bad for business is this how Starbucks operates? I’ve been to many in the downtown area her attitude wouldn’t be accepted at Mc Donald’s send her to Dunkin

Thomas
September 18, 2023 11:14 am

Ridiculously understaffed, waited 20 minutes for a hot coffee with about 15 people in the store.

Dani
September 10, 2023 4:03 am

Worst Starbucks, I have been ordered from this location twice and it was horrible. The first time, I waited over 20 minutes for my drink and it was not even filled to the top. The second time I ordered off DoorDash and my two bacon Gouda sandwiches were completely frozen and my drink was half empty because no one put tape on the lid of the cup top so it was all spilled.

Adam
September 03, 2023 7:31 am

Good sized Starbucks on Water Street. However despite being very spacious, there are not that many tables to sit in. Seemed very popular with dog owners. Service was prompt and good choice of drinks.

anonymous
August 04, 2023 5:10 am

Spacious location with room for my dog and me to comfortably wait for our orders. Puppuccino is always a treat. The iced espresso was served right as requested ie only one pump of syrup so it’s not saccharine.

Gabriel
August 02, 2023 7:42 am

Half hour for a 10 dollar coffee.

Prices can stay please up your staff.

Can't have one or two people making coffee and drinks for 20 customers
, Get real!

Korin
July 27, 2023 5:07 am

Ordered an iced latte but got iced mocha instead. The worker insisted that it is iced chocolate. The inaccuracy is unfortunate.

Shay
July 20, 2023 10:25 am

Worst location to order! The lines is out the door, it’s unorganized and the workers are so rude!

SinghFrmBham
July 19, 2023 3:29 pm

Great location. Extremely slow service. 40-50 minutes taken to serve a drink! Slowest ice seen staff at Starbucks work

Elaine
July 09, 2023 6:57 pm

Because I ordered a water for free and I told him I wanted it to be ice cold and when I got it it didn't have ice in. It was just water so they had to do it again so I would never go back to that one to get anything from that one ever again

Jan
May 27, 2023 12:29 pm

Very friendly service but the ac is so loud it’s unbearable to stay there. I feel sorry for the staff to be exposed to that noise all day.

James
December 02, 2022 7:14 am

Person preparing food used the same tongs to prepare the food as he did to push down the garbage - serious health concern

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