Stay & Play Pet Care, Windsor NY

My 2 dogs were cared for for 9 days, over the holidays. Charlotte and her staff were fantastic! We were able to take a tour prior to their stay and felt very confident in leaving town. Everything is very organized, extremely clean, and the staff is very loving. My dogs appeared happy, stress free, and clean smelling when we returned.

Our dog was well cared for and enjoyed her 10 day stay at Stay and Play Pet Care in Windsor, NY. Besides the owner of this Pet Care business telling us that our dog did well and enjoyed herself, we heard it from our dog as we started out of the driveway, she cried because she wanted to still be there which was her positive affirmation of what a good time she had.

Great experience. You can really tell they care about your pets and take great care of them. I would highly recommend.

We’ve had great experience with boarding our 2 girls, Carli and Maddie, at Stay & Play over the last few years. They were excited to get there the other day when I dropped them off. Charlotte and her people take great care of them for a couple of days or a couple of weeks. Always well cared for!

Very pleased with how well they took care of dog. Staff is very friendly. Would definitely recommend!

Stay and Play provided a safe, clean and nurturing kennel experience for our three dogs this week. Charlotte knows each of our dogs and accommodates for their needs. Love taking our dogs to Stay and Play and I highly recommend it!

Doesn't this picture (taken by Charlotte) say it all? We have been leaving our Grace at Stay & Play for day visits for a couple of months, to give her the chance to play with other dogs, and she has loved it. We were completely comfortable leaving her for an extended stay - we knew she would be taken well care of by people who love her- and that she would have a blast! She came home clean (I recommend the spa treatment too), tired, and so happy. Thank you, Charlotte!

EDIT: November 2022 - Grace just had her second extended stay; she has also had a couple of overnights and we try to get her to daycare twice a week. Her tail starts wagging as soon as she realizes where we're going and it's still going strong when we pick her up. She loves the people and the other dogs - and so do we! 5 stars x infinity!

EDIT: September 2023 - Grace could have traveled with us and stayed in strange places with strange people.or she could have a ten-day play date with her best friends (dog and human!), running around outside in perfect weather and soaking up love and attention. It's a no-brainer! She came home happy, sparkling clean, and tired. So much more than a place to board - Stay and Play is truly our girl's home away from home.

We boarded our dog Marshmallow here while we were gone for nine days. They took the absolute best care of her and we could tell she had a blast while she was there. 100% recommend and will be boarding with them again in the future.

We love Stay & Play! They are absolutely amazing and when we’re on vacation it’s comforting to know that our girl is in good hands. Willow always comes back tired and happy We think of it as a vacation for her as well with all the playing/socializing she gets to do!

Most amazing, caring place to take care of your fur babies when you travel! Charlotte is so quick to respond if you contact her to check in and loves all animals as if they were her own. Highly recommend!

We've boarded our boy, Enzo here for the first time a while back. He loved it! Charlotte took great care of him. She texted us a few pictures of him throughout the week. It was great to see him enjoying himself while we were out of the country enjoying ourselves! We're so glad we tried out Stay & Play - they've got themselves a forever customer.

Charlotte, Christina and the entire staff take excellent care of our pups when we board. They come back happy, well fed, but tired out from all the fun! Charlotte stays in contact via text, is attentive to the dogs and their overall health, and clearly loves what she does. Highly recommend!

Charlotte & her team at Stay & Play are wonderful. My husband and I "shopped around" quite a bit before deciding where to board our dog last month when we had to travel out of state for a wedding. Two different people recommended Stay & Play to us, so we decided to check them out. We adopted our dog, Payson, from a rescue organization a little over a year ago. She can be extremely skittish around new people and doesn't like to leave our sides (ever!), so we worried about leaving her somewhere unfamiliar. Charlotte and the staff we met were extremely professional and immediately kind, warm and gentle toward Payson. Charlotte seemed knowledgable and experienced, and I quickly felt like Payson would be in good hands. The property was also clean and well maintained. It was still a little difficult leaving her, but we got a good report when we picked her up and it seemed like all went well. The next time we dropped Payson off, she was wagging her tail and seemed excited to be back. It was great to see. I definitely recommend Stay & Play for boarding.

OMG! Our babies love Stay and Play, we sometimes think they love Charlotte more than they do us. We trust her and her staff with our dogs, we know when we drop them off they will be well taken care of.

I was terrified to board Kali my bulldog for a one night stay but Charlotte helped me feel comfortable about leaving Kali in her care. She reassured me that Kali was going to be in good hands and she would take the extra precautions that bulldogs need! I felt good about leaving Kali for the night and when I picked her up, I could tell she enjoyed being there. Kali kept running back to Charlotte as we were leaving and that told me that she ENJOYED Charlotte and her stay at Stay and Play! I will definitely be taking Kali back for future stays. It's nice to have a Safe, Fun, Caring place to take your Fur-baby when you need a place for them to stay. Thanks Charlotte!

I have an 11 year old Boarder collie/ Lab mix that we have never left with anyone else other than my in laws. However in April we have a family wedding that we will all be attending so we need to kennel Sophie. I asked a vet friend of mine who he recommended and he suggested Charlotte at Stay and Play. I called her talked to her about my anxiety about leaving Sophie for the first time ever and also the fact that Sophie hasn't really been around other dogs either. She was awesome and totally understandable. We set up an appointment to meet in person so that my husband and I could both see the facilities and scheduled a time for Sophie to have a "daycare day" for a trial run. Well today was the day and it went great. I am thrilled. I'm still a little nervous for our weekend away but Sophie is scheduled for a couple more trial days before the big weekend. Charlotte has been absolutely wonderful.