StorageMart, Brooklyn NY

Awesome check in experience. Patrick was very helpful and thorough; explained everything I needed to know. I’ve used other services in the past and this was the most professional. Highly recommend them.

Close, convenient and clean. The employees are friendly and keep things very clean. I’ve been using them for years

Arnold was a pleasure to work with. He was patient and showed me the options available. Great employee. Great guy.

Todd was great, very efficient, and helpful with everything I needed! Very friendly service (:

Shady. Really bad experience with Storage Mart. Their system, for whatever reason, stopped processing my automatic monthly payment. When I realized this, I asked tried paying off the balance through my online account but the option to do so seems to have been removed. I emailed their offices about this so they said they would send a one-time payment link to me via email which should allow me to pay off the balance…however they’ve sent 4 of these payment links now and each one is “expired” when I click on it. I’ve since been calling their office but can’t get anyone on the phone.

The worst part is, each week that I’ve been unable to pay off my balance they continually add $75 late fee charges to my account and have been advertising to auction off my unit! There’s a massive email paper trail of me attempting to get this paid off but they refuse to acknowledge that the issue is on their end being unable to process my payments.

I’m at a loss with what to do. However I beg you all not to trust these crooks.

Todd was amazing, he was friendly and courteous. He took the time in helping us pick the right unit. Organized our move in day. He took his time answering our questions, never felt rushed. Great atmosphere!

Arnole was awesome to deal with and friendly, neat and elegant store great prices as well awesome to be here thanks Arnold, definitely recommend it.

Todd was amazing! He helped us find the best unit for our needs, walked us through the details and made the whole
process easier for us. Such a good experience! So happy we found this facility.

Met with Todd at 50 Wallabout st. Very professional and knowledgeable about the storage space sizes

Building is clean staffs are kind and friendly excellent service recommend to friend snd family.

Great service with the staff excellent I recommend to friends and family. Building very clean.

Amazing customer service and value. To work Todd and Patrick is like night and day from our previous storage facility.

Best place to go, very reasonable prices and great staff. Arnold really help me a lot and will come back when I need a place to store my things!

Arnold was so helpful when I moved in, and Todd was so helpful when I moved out! Everything was easier than expected. Much appreciated!

Front desk staff is awesome and very helpful. Prices are high but location is super convenient.

This was my first experience renting a storage unit, I choose StorageMart for the convenient location. Patrick was super helpful and friendly. He showed us all our options and helped the process go smoothly.

Incredible experience working with Todd at StorageMart. Have been using the storage unit for almost a year and found it to be incredibly clean and well managed. Felt very secure as well. If I ever need to use a storage unit again, I am coming back! Can’t recommend enough.