SUBMASTERS, North Tonawanda NY

The steak and cheese subs here are something of a marvel. Tender, flavorful, well seasoned, genuinely an amazing sub. But the stinger, that stinger. I'd sell my soul to the devil for one last sub if the restaurant ever closed down. The best sub I've ever had, and it's consistently good too. Tried a cheeseburger sub the other day as well and it was extremely delicious, but with the stinger I'm hard pressed to order anything else. Unsure if I'm just somewhat biased but I've never really had a negative experience here beyond the occasion cold order of fries, which is usually handled quickly and without issue. Awesome batch of workers too, everyone's quite friendly and it's there's always some decent banter to be had.

Everytime I go in to this place the worker is very hospitable and this place is always clean and warm welcoming.

First time ordering from here super disappointed. Ordered a delivery for a ham sub it came to $24.00 the website makes you place an order for a certain amount then tax, delivery, tip and a shop local fee. Not to mention a sub shouldn't be $24 but I had to add extra cheese and banana peppers to make the total for delivery and I didn't get my cheese and 3 peppers on a whole sub.
Never again will I order from this place!

The pizza here just isn't that good, the boneless chicken wings were great though. If you get food here you should probably stick with the subs.

The owner of this institution is a gloomy and gloomy unfriendly type of service who wants to be the best.

Kirsten and her team always crush it in the kitchen. The food is always on point! If you havent yet, try Tommy's new burger menu.

I ordered a sub with both mayonnaise & sub dressing. I do not see any sub-dressing and barely any mayonnaise which made for a sandwich with little flavor. I did try the baked macaroni and cheese; personally, I did not find it editable (the portion was more than generous however). The employees were very nice and attentive which I really appreciated. This was my 2nd visit to this establishment; I likely will not return.

Called to place an order and sat on hold for over 10 minutes. Hung up and called back and now they aren't answering the phone at all. Very disappointed

Ordered delivery. They didn't honor their uber eats buy one get one free, delivered me one sub and refused to make good on the free one. Falseadvertisingat its best. I ended up cooking after ordering take out. Worst service I ever experienced. This was my first and last experience ordering here. Save your money.

They did not honor their uber eats buy one get one free, delivered half of my order, which was not made to order, and said there's nothing they can do. This is why I never order takeout.

Always amazing subs! Had chicken bacon ranch sub today, tried to get the wife to go back for dinner lol!

Ordered online and the food was ready quickly. Overall pretty good, but the Philly cheesesteak is bomb and the French fries are top notch. My wife's favorite sub stop for sure

Also known as 5 other restaurants. Just look at the door when you walk in! I ordered a submarine sandwich from here steak and cheese. I threw it out after the first bite!

I've been coming here almost 3 years now during lunch breaks, then started ordering for dinner to pick up after work.it's always bangin! Even if I didn't like something, I just asked them next time and they accommodated my order to my liking perfectly! The owner is super friendly and so is the staff! I recommend all my friends family and clients to try! My husband LOVES the steak and cheese sub, says it's the best! I always get the chicken finger quesadilla, it's so good!

Not a fan of the service or the food I had here in the past. I walked in and been ignored by staff. No greetings. Impolite and awkward altogether. Tried the food a couple times and I just don't care for it. Some of my family like the food here and some don't so take that how you will. I know they have been trying to improve on things but I'm just not interested anymore especially when there are so many other great sub shops in the area.

Every time me and my wife get subs and onion rings with a chicken quesadilla and it's spot on every time! The boom boom sauce for the rings are killer as well. The owner is always super friendly when I pick up orders!

I ordered a sheet pizza 30 wing and fry's 5 pm delivery but I was only given a half sheet and 20 wings after 6 was cold cause they never asked for pick up or delivery. Then I asked to get the rest of my order they wanted 13 bucks after I paid and gave the guy 10 bucks tips. This place is a joke but it's the CHEAPEST lol