Subway, New York NY

Sandwich’s are good which is hard to mess up besides that the customer service is pretty horrendous and I noticed a recent review had an issue with the same guy Helal. Mad rude for no reason.

Pretty good sandwich I got to customize in store. The guy that did my sandwich was extremely nonchalant, and provided poor customer service. He didn’t ask me if I wanted my sandwich toasted or not, just looked at me to say everything. I haven’t gotten subway in years now so I’m rusty. Only after he added the meat and cheese, I realized I didn’t have my bread toasted. Also the lettuce wasn’t fresh, it was scrunched up, turning colors a little. So just watch out for that. Other than that, really tasty sandwich.
2 guys working here provide poor customer service: dark skinned with facial hair and the guy with the glasses attached in pics

PS the fountain soda lacks in gas, lemonade is watered down

Had a pick up order. Arrived 10 minutes after the expected pick up time and they haven’t even started the order. Had to ask about my order twice and while I waited, over 10 walk in customers were helped before they even started my order.

This subway is one of the best stores I have ever been because of how they treat the customers. Very welcoming and friendly. They make your food in a very careful way. I go there every other day to grab lunch and I was never disappointed. A must have place to grab a sub.

Great service. The food is subway that’s what you expect. Dude was really nice and very fast. Actually seemed like a genuine person and not just a worker who hates their life. I only have high praise, stand up place.

Horrible place. Constant issues with my order, delays and wrong chips delivered TWICE! We called the store and the guy was absolutely useless. Never ordering from this store again.

I order my food from DoorDash at 5am 2 hours passed still nothing. So I decided to call the store and the guy tells me to call DoorDash which I explained to him my order was never picked up. So he decided to cancel my order through a text. I was very disgusted and disappointed.

Raul rules! RaULES!

Arrived at 3: 30 AM and the staff were super kind, the bread had just been baked, and things were very clean

Due the covid pandemic protocols and limited spacing, only take out are done at this location. The service is good, food is fresh and the place is clean. The staff are friendly, and clearly covid protocols are followed. I am just happy this location is open so there is another option for food.

The employee Sagar kept trying to tell how to pronounce my own name for my pickup order, very disrespectful having to go back and forth about how to pronounce my own name

DISHONEST THIEVES! I just ordered a 6 in meatball meal and a footlong turkey. He told me the total was $20. I responded, are you sure? I know inflation is raising prices, but that is expensive. I asked for the receipt and went home. I reviewed the receipt and the prices have been raised significantly, BUT on top of what he told me the total was ($20), they actually charged me $24 dollars. There was a $4 line item automatically added which was not quoted to me in the total called "TIPS".

To summarize, I asked him about the high bill, they knew the bill was high and he knew it was going to be higher than what he quoted me and he still added the tip without telling me, without asking me. He basically said he was going to charge me one price and then gouged me and charged another.

DO NOT GO TO THIS SUBWAY!