Subway, Buffalo NY

Went in at 830 on a Saturday worker told me that they close at 8: 15. Hours on the door clearly states they close at 9pm.

Truly some of the most spiteful and hateful people work at this place. Every time I'm around they are picking fights or throwing a fit or yelling at people. Don't come here.

The girl barely put any meat on the sandwich and barely any veggies. She had a very poor attitude as well. The guy employee did my friends sandwich and it was what is to be expected to be on a sandwich and full of everything to a real amount not a teeny tiny thin layer. There was literally 4 pieces of meat on the whole footlong sub and it was sliced thinner than paper on top of it.

If you have a bad day you shouldn't be rude to a customer and purposely give them basically nothing on the bread and charge full price for the sandwich. I know I'm not going back to this location anymore if this is how the girl will treat customers especially other female customers. I really wish the other guy working made my sandwich cuz at least he did the proper amount of meat for my friends sub.

They ate so clean and fabulous meals n very nice employees.soooo different from awful 1 on delawate and sheridan.ugh

If I could leave left stars I would! I’m not typically the person that leaves a review because I understand you never understand someone else’s circumstances or what they’re going through but unfortunately, today I was given such terrible service that I felt obligated to warn my fellow companions. I came into the restaurant prepared to buy dinner for my family and prior to making my order. I asked if I could use the bathroom before hand and the representative said absolutely not unless you purchase something with a minimum price point of $8. Shocked from this representative response. I explained that I would be buying food, but needed to use the bathroom due to a long drive after leaving work, and she ended up raising her voice repeating herself. I didn’t realize common courtesy didn’t exist and had a price I will never go to this location again, please don’t go here! Save yourself the headache!

Can't speak for all locations but this one the food was excellent and the service was great

Please do not go here this is the oldest bread that I have ever tatsed, it's like chewing gum.ridiculous

A bit slow during the dinner rush. Need more than 2 people on the line between 5 and 7, especially when one is being trained

I waited 10 minutes before any other the workers took care of me and there was 3 workers. No eye contact. Terrible service

Ordered a chicken bacon ranch, with provolone cheese off door dash.
Order didn’t have bacon or cheese. Like it’s literally in the name of the sandwich. Thanks to DoorDash for crediting my order!

I placed an order through the actual subway app and once the app alerted me that the order was ready, went inside the store to pick it up to find out that, the order never came through and I was charged but they couldn't recreate my order. Jaidin called her manager Finess who told her to send me home without the food and for me to return tomorrow to get my money back.this was dinner for my family, they charged me for it, I drove out of my way to pick up the food yet you had the audacity to not even honor the order after Jaidin herself saw the order on the app where I paid and said the food was ready. She insisted that her manager told her she can't do anything and didn't even offered to make this right by at least giving me the food. Corporate needs to be aware of this as I was taken money from without product which is actually illegal. I will be escalating this further as this was unfair, tasteless and lacked a lot of customer service. Be careful ordering online here, you will be robbed of your money.

When I got there, there was 1 order in front of me. There was only 1 worker, who stood and talked to that person (not making food, just chit-chatting about the worker's school, jobs, etc) for just over 7 minutes.

I wasn't even acknowledged, she just kept snailing along and chit chatting.

I GET that you don't get paid by the sub, but acknowledging the customer and having a little consideration for other customers would be nice.
I ended up leaving without being served or even acknowledged.