Subway, New York NY

The guy on the desk not a good
He is selling cold drinks only in bottle
He says machine is not working but machine is working
His nature is too bad
He is not helping to select sauces

My experience at this Subway store was undoubtedly the worst I've encountered, not only within the city but potentially across the entire country. I strongly advise against patronizing this establishment. The management's behavior is nothing short of stingy and disappointing.

In an incident that left me incredulous, my online order was abruptly canceled solely because I utilized a coupon. It's bewildering that a store would advertise coupons on their app yet penalize customers for their use. If a store does not intend to honor coupons, they shouldn't feature them in their app. Conversely, if a coupon is accessible both on the app and in-store, it should unquestionably be accepted. Regrettably, there was no acknowledgment or apology for this mishap.

The lack of accountability and customer service exhibited by this store is deeply disheartening. I wholeheartedly discourage anyone from visiting this location. It's an unfortunate experience that illustrates their disregard for customer satisfaction and basic principles of good business practice.

Own
Good service
No toilet (like in many restaurants) antiseptic lotion only available

The worst location & service. It says it's open at 9am but the door was still closed at 10: 11am. I did order online and try to cancel my order with them as I didn't know if they will eventually open up. Guess what? The phone number posted on the door is out of service too. Incompetent management!

Rude. Store says open till 10pm. Placed order at 805pm went to pickup and he had closed. Was very rude. Lucky he didn't get knocked out

Unfriendly staff, on request they gave snotty and derogatory answers, tips were given to oneself and things were charged that we didn't get.
Never again!

Terrible location. Food service is bad. Veggies were old and soggy. Hours and phone number on the door are incorrect. The small Hispanic guy was extremely rude and condescending who was apparently the supervisor. They all refuse to give their names when asked since they aren’t wearing name tags. Floors smelled like mold. Don’t come here whatsoever, it’s crazy they are still in business

It’s like the only subway around the area that has mobile deals, so it’s definitely cheaper. But I requested some extra vegetables but got less instead.

Surprisingly bad. Coming from Europe, I was used to eating fresh in Subway, so that's what I expected in NY too. My veggies didn't have even 10% of the taste and the only way I was able to distinguish a cucumber from tomatoes was by color. The bread was far from what you can see on Subway ads too - way too soft and closer to other fast food buns. Went there for my lunch break and left looking for something else.

Ridicules serve! The young Asian just so busy to show his attitude! There is no AC in setting area. Question why we spend money over here if there no Air condition in setting area?

Not recommended at all in this location!

The veggies are pre chopped, days or nights in advance: Cucumbers, lettuce, peppers, and other perishable items looks slimy, brown in color and undesirable.
Why are they unable to cut these items fresh? Analysis: from the pandemic to now something has changed for the worse. This is a business that serves food, it is in the best interest of the management team to fix a situation that can also lead into one questioning cleanliness.

I liked it because when I went there was a person who spoke Spanish and helped me prepare my sandwich the way I wanted it. Thank you

No bqq sauce or ice, the drinks are warm and dont taste good and the sandwiches arent really filled. There were also still bones in the chicken an a chicken teriyaki sandwich. Other subways are way better.

This resto doesn't have a comfort room, which I think is a city ordinance violation. When I asked one of the crews about this, the guy showed me the door out and said do my thing outside.very, very rude.