Sun River Health Poughkeepsie

Sun River Health lost an application that took me almost 10 minutes to fill out. They had no idea where it was. I had to refill it all over again. Their wait time is almost an hour just to be seen by a doctor. However, Dr Yuliana De Los Santos was excellent! I would highly recommend her. She is transferring to another location I can understand why.

It was a little confusing but, the people that work there helped me in the right direction. So I wasn’t walking in circles asking a million people. So it was an overall good experience!

Just don’t.truly the most disorganized and understaffed dr office i’ve ever been to.they double book appointments since apparently the patients time does not matter.i’m curious if they would wait an hour for me to show up to an appointment as they expect from me.scheduling to manage time is the most basic signal of respect.something sunriver fails at every single time.

WORST DOCTORS OFFICE I HAVE EVER BEEN TO. Please do not waste your time going here. This place is super unprofessional and messy. They sent my prescription to the wrong place and rescheduled my appointment twice. One time being 20 minutes before my appointment because they “didn’t have the staff. ” Even after telling head OBGYN nurse raven I was high risk and needed to be seen because I was dealing with pain and complications, she told me there was nothing they could do. I have never in my life felt more misheard and upset with a doctors office in my life. Please for your safety do not go to this place they do not care about their patients!

My Doctor Christopher George was the best doctor I ever had! But he left this clinic! I asked to see Dr. Tan! But they let me be seen by Patient Assistance! I have no problem with PA Ms. Micknight Aminata was IS MESSING with my up on all my medications insulin, ETC! If she is messing up with my medications then she is messing up with my life! If she look in the computer's records of all my files and medical RECORDS then she is aware of what medications I take! I do not want MS. Micknight to treat me I do not TRUST HER! I WANT DR. TAN! IF I DO NOT HAVE DR. TAN ON MY NEXT VISIT I WILL LEAVE AND TELL THEM I AM NOT COMING BACK!

I bring my daughter here to sun river health to see about her problem and the doctor check her knew exactly the problem is and took care of it. The staffs is great and professional.

This is a COVID-19 related issue, beyond the practitioner's range. As of last week, the Washington St office still has the moderna vaccine and can without a xiubt until April 1, or while supplies last.then you will be paying upwards of $125 according to others in the business.

Was there @ 7: 45 for my 8am dentist appt. It was very quiet and only one other patient was there other than myself. The receptionist was a nice girl but a little bit difficult to understand because I'm not good understanding people with heavy accents. The dentist was very nice and it was clean. Overall it was much better than I expected. They forgot to order my meds though.

I came to urgent care because my mom had a high fever, they didn't take care of us and when I went out to ask them for some fever medicine they told me the nurse is coming with something right now. I spend an hour and nothing

It is absolutely appalling how a office in the medical field can treat their patients with such disrespect, and make their patients feel as if they are not only a problem, but a disruption in your day. Upon arriving the front desk receptionist Adelina is attentive, however if you aren’t quick enough for her, she will turn dismissive, which could just be from a long day, however I am unsure. The other receptionist with red hair (who I unfortunately could not get her name) is beyond sweet, and seems to genuinely attempt to help and care for patients. When called into the office by Tonya, the nurse at this location, I had a sling on and dropped my belongings by accident. I was made to feel as if I was a nuisance and a problem right then. When disclosing my diagnosis of my jaw issue, I was asked to repeat it multiple times while my tooth was bleeding, as if I was making it up, that she never heard of it, even after showing my photos from my last jaw dislocation. Soon after while collecting my information, I politely refused to disclose information regarding my menstrual cycle as 1) it is my legal right as a patient and 2) my menstrual cycle would have nothing to so with a bleeding tooth. I explained my reasoning for not wishing to disclose that (even though I really didn’t have to) I was immediately told “thats not a thing” and even if it was “its not at our practice”. While taking my blood pressure I was met with comments such as “wow you have a lot of issues” I was left in the room with discomfort and a feeling of unsafety. I decided then to seek treatment elsewhere overall. Adelina informed me that the phone number to reach the records office was the same as all of their other phones (which if you’ve ever called, never picks up), and that she didn’t know who Tonya was, even though while waiting she was speaking with her. After explaining it was nothing that she herself had done, and that I was looking for someone in person to speak with the next day (as the phone number is unreliable), while attempting to leave, Tonya came out from the back and yelled “so do you still want to be treated” attempting to be confrontational, to which I only replied “what is your name? ” To which she stated “my name is Tonya Garcia and Im the only Garcia here, so if you have a problem, just give them that. Now do you want to be treated or not? ”. I wrote her name down and promptly left. No one should go to a doctors appointment and feel not only unsafe but like a problem. Absolutely disgusted and will be finding a provider elsewhere.