Sunset Beach Hotel, Shelter Island Heights NY

Terrible vibes. Hostesses seat their friends instead of your reservation. Bartenders suck.

A must.
You have to go there for the atmosphere
The service was great! Lots of French people in the room!)
Good food

Amazing place i feel like i am in Europe, super cool sandy beach and tasty food and friday nights all full.

We've been to Sunset Beach many times over the years. But this is the first time we stayed at the hotel.
Amazingly bright and spacious rooms with balconies.
Great place to enjoy good drinks, food and just relax.
Definitely the most vibes on Shelter Island.

I had to cancel a reservation because of a medical emergency, I called them. I was told everything was taken care off, then I was charged $200 for no-show. It's been months and I have called multiple times, every time they say it will get reimbursed and then nothing happens. It is such a low level of service.

Sunset Beach is a Shelter Island institution. Always a great time. French fries and frosé are a hit, beach scenery is lovely, and the music is top notch.

My happy place! Need I say more. The food, ambiance and if you like chase sunsets then you’re at the right place.

Had a reservation @ 3.30pm but hostess said kitchen closes @ 3.30pm so technically impossível to order lunch with this reservation. Arriving at 3.40 we were denied a table in an ironic way.
Hostess/staff were rude to us. Unfortunately not worth it anymore, sunset beach is not the friendly/nice place it was a few years back.

Based on the name, you would expect the Sunset Beach Hotel to have stunning sunsets. And, you would be correct. The sun put on an impressive display for us during dinner.

Based on the hype of the restaurant, you might also expect the food to rival the sunset in quality. You would be sadly mistaken.

On the positive, we did enjoy the lamb. It had good flavor and texture.

The waiter spent a while telling us that the chicken would be juicy. He explained many other chefs make dry chicken, but at Sunset they have a fancy special method to keep the chicken moist. Great sell by the waiter but sadly completely untethered from reality. The best attribute to describe the chicken would be “dry”.

The Tuna Tartare was small and boring.

Shelter Island restaurants are all expensive. But, be prepared. The chicken was $48. The lamb was $59.

Awful service at the bar on the 4th of July!
Thank you for ruining the experience for me!

Despite not making reservations in July, I was seated very quickly. Next time ill make sure to make reservations so I can sit on the rooftop. The sunset was amazing that day and the view from the restaurant was perfect. Everything was so fresh, I can't stop thinking about the branzino it was so fresh and delicious. The portions are small for the hefty price they charge especially for the pasta I ordered, nonetheless, everything was really good.

We heard about this restaurant so decided to try it. We put our order in and waited at least 45 minutes to an hour for hamburgers! We never saw the waiter after that! We had to get our own water, meanwhile there was a table next to us that had gotten their lunch and someone filling their water constantly! The service was TERRIBLE! We would NEVER EVER recommend this place to anyone!

What am I missing? !? I never mind spending money on a quality meal, but what I was served and what I paid was crazy. Food was slightly better than average. The $48 Veal was over cooked, the $48 poussin (fancy name for Cornish hen which I knew) was super dry and really had no taste. The service was bizarre. You never saw your waiter, getting water was like getting hand sanitizer during the outbreak of COVID and none of the staff seemed to care. I’m a pretty stubby guy but I was an amateur compared to the staff. Obnoxious, and rude. Young hostess was just a miserable, nasty person. In short, I travel, I eat in great, good and the occasional bad spots, but what I was served and ate for the ridiculous price I was charged, just doesn’t make sense. Sorry to rain in anyone’s parade but skip this place. And I doubt this post will get any reply from management. They truly don’t care! Oh and the average price for a drink (liquor) of any kind is $25. I kid you not!

Bartender refused to serve me by saying: 'Sorry, we're closed', then proceeded to serve other customers. All because I left a smaller tip than they were used to.
For me, as a customer, this is insulting. I am a foreigner, I don't know everything, but I am not used to this kind of service.
I was going to sit for a couple of hours and make some more orders, maybe come back again, but after this kind of service - never again.

Had a birthday dinner at the restaurant. It was delicious and great views. The service was also on point

There is no other place quiet like Sunset. We’ve stayed here, we drink & eat here annually and watch the sunset. Staff is friendly, drinks are delicious. @todaysyum

If you want drinks with an amazing sunset with incredible people watching, then this is a great spot. You will pay more for that drink but it's worth the experience.

Stopped by the beach bar restaurant again on the boat (Sunday June 18,2023) - always great!
Terrific place for drinks in the late afternoon and watch the 'circus':)
You feel you are no longer in The Americas but somewhere in the South of France. And it hits you with such a delightful vengeance, simply awesome. The gleam of the sun reflecting on the waters before you, the small pleasure boats and big yachts gently moving up and down in the waters, the shores across, the sound of the red seaplane landing and taking off at the beach, dropping off passengers and taking in new ones is something from a long gone by era. The settings of Sunset Beach Restaurant and Tree House are spectacular and that's why we keep going back. (my favorite.the super creamy burrata blistered San Marzano's tomatoes with pistachios add great crunch and taste!) Yes…it is overpriced for this seasonal beach restaurant. We do go back many times… the boat ride over from Connecticut, the location, the beautiful white sandy beach and warm ocean water - calls us back time and time again.