Sybil's Bakery & Restaurant, Jamaica NY

I only bought empanadas, a favor for a pregnant friend, lol. They were very tasty and fresh! (I ordered the Jamaican beef and chicken, and the Guyanese beef) The workers behind the counter were friendly and polite. Definitely will go back to try other foods!

There should be a ZERO star option. Their food is absolutely nasty (mushyyyyyy) and tasteless. If you’re not going to the Sybil’s on liberty … forget it! I wish I could get my money back because the food was literally inedible and went to waste which broke my heart and left me hungry. PLEASE DON’T ORDER HERE!

I ordered a jerk chicken dinner and they give you 1 piece of chicken. 1 piece like whattttt? Paid $17.50 for an extra piece of chicken as my husband and myself wanted to share a plate. I was sooooo disgusted at this point I wanted the food to be worth it and it wasn't.the taste was mediocre at best.never again yo my money was wasted should have gone somewhere else for my $20 and did you know in your meal you get one side so if you choose rice thats itdont get vegetables cause thats extra like they need to do better.

Great West Indian /Guyanese tasty products. However the service is deteriorating and inconsistent. I agree with the customer from NC sometimes they do forget to give you everything ordered. Some training is needed: staff chats too much with no mouth covering while holding your incomplete order in their hands in an open container (not hygienic). The most disgusting part is that while they chat customers are waiting to purchase.

Worst roti ever. Food is the worst. The workers at the other Sybils need to train the ones on hillside review was 5 years ago.
Food is way better now! Service is great as well.

Unfortunately wasn't a fan. The best thing I tasted were the beef pies and even those were dry and had a bit of a sour taste.

Could be that culturally I'm not used to the food, but I typically am a fan of Roti and other Caribbean fare.

I guess what I'm saying is take my review with a grain of salt and if people in the community think this place is great, their opinion is more valuable than mine.

Their food is excellent but when ordering a large amount, they tend to forget to put some items. I live in NC so when I travel to NY that's when I load up. My order was over $200. So when they forget an item, I can't just go back. Have to wait till next trip for them to replace it. They should ship stuff over night. I have not seen a Guyanese restaurant here in NC since I've been here and that's 15yrs. So it would be nice if Sybils was down here. Still gonna go there as long as I can.

Biggest shout out to Moon at the location on hillside Avenue for making it possible for me today and packing these pastries and making sure my Uber picked it up for me delivering it to Jfk…. Thank you so much for you wonderful customer service Moon …. If I spell you name correctly

The oxtail was amazing. The beef patty and cocobread hit the spot. Great food and service. Reasonable prices and great portions

Great food and service! Sybil’s has been a neighborhood staple for many years. I LOVE their Guyanese Patties. We like to serve them at get togethers. Great spot!

Very poor customer service over the phone. Needed to place a large order in advance and Moan (person I spoke too) said, payments has to be made over the phone. Who is willingly giving their card information over the phone and why must I trust you with my card information? It gets worse. After explaining my comfortably with this process, she proceeded by saying "well i don't know what to tell you" rudely. No other suggestions such as paying online (which their website isn't secure) or coming in to order and paying in person (you're welcome). Overall it was a bad experience over the phone. They are much better places within the neighborhood and elsewhere that serves better tasting food and treat you with respect. I will no longer be spending my hard earned money especially in this day and age where cyber threat is at its highest at an unsecured place like this and for poor customer service. I hope this review helps not only customers but Hillview Sybills as well.