SYNERGY HomeCare, New York NY

Monetta Is very disrespectful, I don’t know her role but I called to a get case. She’s going to disrespectful me saying I can’t work. She needs to be fired. I miss vanessa so much.

We engaged SYNERGY to help fill our need for an aide for my Mom for Sundays at first, and then as my mother's needs grew, for daily overnight help as well. Both Arkady Nitkin and Sheena Bray were very helpful in helping us navigate to find aides that were a good match for both her personality and her needs. They were interested in any feedback we had along the way, and the aides we finally landed on have been stellar. In particular, I'd like to call out Josephine, Sheron, and Shamsiya (Sunny), each of whom we have grown exceedingly fond. All three are so caring and have been lovely, engaging companions for my 95 year old mother.

Absolutely outstanding service all around. Synergy's caregivers and staff turned a run-of-the-mill nursing home experience into a first-class hospital stay. In addition to providing compassionate care and nursing support for my mother while in hospice, they knew the facility intimately and even liaised with admins and staff to help handle some incredibly difficult situations. Do not hesitate, they will care for your loved ones in the most professional way possible.

I traveled from out of state to NY to have a surgical procedure and I needed a caregiver to sit with me. Arkady was so nice and connected me with the scheduler Sheena who arranged the sweetest caregiver to sit with me for my procedure and after. I highly recommend this company! And not to mention they are very reasonably priced for their services!

During an emergency health incident with one of our 90+ parents, I was grateful and impressed by Synergy's help and care in securing a nighttime caregiver in very short notice. Arkady and Sheena were extremely clear and responsive with communication and follow up. The aide was caring and helpful. I will not hesitate to call on the Synergy team again should we need assistance.

We need Vanessa back! Monetta the new receptionist is very unproffessional and a LIAR! She's very disrespectful. I'm the 10th employee complaining about these moneta lady or whoever she she is

My mother was discharged from Rehab and sent home in a wheelchair without anything set in place for her care at home. The center kept saying a particular agency will contact us to set up the services she needed. I contacted that agency a couple of times and was told someone will get back with me but they never did. I contacted Synergy HomeCare and spoke with ARKADY NITKIN to get the help that my mother needed. After filling out the agreement and making all of the arrangement for her she decided that she was not paying the amount that the agency charged. I informed him to just forget about everything because nothing I said or other family members said was changing her mind.
ARKADY NITKIN called her the next day to try to persuade her but she was determined that she was not doing it. Eventhough, she had an attitude with him he still went above and beyond to make sure she received the help she needed. This is something he didn't have to do especeially when she was not using his agency. He was determined to seek for the help she needed and was succesful in doing so, I, greatly appreciate him for what he did and I can't stop thanking him for what he did to make sure she received the help she desperately needed. I truly believe GOD sent him to me for a reason.

I had a 100% positive experience with Synergy when looking for help for my father. From my first contact with Arkady, we were treated with respect and concern, and total transparency about costs and process. The caregiver we were sent just days after that first call was warm and professional. In our case, we only needed short term help, and Synergy absolutely followed through on their promise that we would not be stuck in a contract. When we decided to discontinue, it was as simple as a text message and there were never any surprise charges. I was so nervous to try to find help and feel very lucky to have found a company that earned my trust. I will absolutely reach out in the future if needed and would highly recommend them to anyone.

I’ve had several experiences with caregivers and never before encountered such caring and interested professionals before. Also the coordinator always catches up with you and you can literally reach them 24/7. They make the impossible possible like last minute emergency aides. Thank you, Synergy, for all your care and compassion with my husband:)

My name is Julie Kramer and I used Synergy HommeCare for my 89 year old uncle in NYC. I had the pleasure and great fortune to connected with an angel by the name of Arkady J. Nitkin. I am just so thankful for all his care, professionalism and huge heart. I would 100% recommend this agency for your loved one!

Gifty and Maria are the best! I would definitely recommend synergy home care to all caring caregivers. This is a company that cares about there clients and care givers. I love the fact that they communicate with caregivers and see the best for clients as well. I feel privileged and at peace working for a company that cares.

Recently there was an urgent need for home health care for my father-in-law. This agency came through for us, even during a holiday weekend! They were super fast to respond and sent an excellent aide out to help us.

Thank you to everyone at Synergy for the support and guidance during this difficult time. They stay in touch and respond promptly. This agency is A+.

We only used Synergy services for emergency care for just a couple of days. The caregivers worked12 hour shifts. They were compassionate, caring and certainly helpful. (My sister and I were there a good part of the time but couldn’t handle our brother ourselves.)
I had been in contact all along with Arkady Nitkin, their Chief Experience Officer. I mention him because I was in contact with Arkady multiple times. He was very responsive, knowledgeable about the business, highly professional and easy to communicate with. He was definitely concerned with the clients and with the caregivers. Without their services we would have been in quite a bind.

SYNERGY Home Care provided compassionate and consistent care for my mom after elbow surgery. Their management was outstanding - I always received an immediate and compassionate response every time I reached out. The aides that Synergy sent helped my Mom with meals, walking, light household and other chores. She was dependent on them for almost 3 months, and she could not have made a full recovery without them. The President of Synergy and my Case Manager were outstanding in helping me negotiate not only the schedule of aide, but also the forms and insurance. I am very grateful to them, and recommend using their services.

This is a business with a heart. There was always someone who picked up the phone to book appointments and to answer questions. When my mom became ill, I actually received comforting words from the people who arranged for the home health care to come to my mom. The healthcare workers were compassionate, cheerful, and trustworthy. I highly recommend this business.

Synergy Home Care is the best! I needed help with my sister who suddenly became confined to her bed. I called Synergy. Arkady answered, expressed empathy, got to work immediately and without me having to fill out lots of forms sent an aide. Later in the week, Arkady sent nurse Barbara to evaluate my sister’s condition and even he, flowers in hand, visited! Synergy has a team of managers. I have worked with the lovely and caring Mari on scheduling and Sean in finance. To my surprise, even the numbers person expressed care! I have on occasion had to cancel an aide’s visit, or on other occasions ask for last minute help and I have never been met with scolding or a lecture, only understanding. The aides have been good: kind and very helpful. We had one aide In the beginning, when we were all just getting to know each other, who both my sister and I felt was not a suitable match. I told Arkady. Problem solved! Next day there was a different aide. One with whom my sister felt more at ease. I am very grateful for all that this fine company has done for our family. Nancy Berkowitz

You are all respectful and reliable. Most of all you pick up the phone when I need help. Great company, would highly recommend.