T-Mobile, Jamaica NY

Navid was very professional throughout the process of helping me get a new phone. Definitely had a lot of technical difficulties throughout it but he was patience in getting it done right.

The workers of t-mobile is very punctual, intelligent know how to get things done.
At no time I been to a t-mobile store and have to wait Long for someone to attend to me.
They don't tell the costumer what they don't know every problem you go there with they solve them, inwhich I'm happy for that so I give them10 out of 20.

I went to T-Mobile to get a new phone the first store on linden an farmer was not helpful did try to get issue resolved. I went to Jamaica Ave 162 an meet Dwayne who was a great help with everything from billing to me leaving there with my new phone, he explained the different promotions they were have an what was the best phone for my budget I'd highly recommend Dwayne from 162 Jamaica if you need service or phone.

Amazing customer service! I went to this store in September, to activate my replacement phone. I received from an Assurant company. My sales Rep was Frank. There was an issue with the phone and he was unable to activate it, although he tried several times to get the phone to work. He then called over the technician Joseph. Joseph tried everything he could do. I then decided to upgrade my phone and buy one in the store. Joseph was very kind and empathic to my situation. He then called the Assurant company and politely explained the issues he was having with the phone. He made sure everything went smoothly in order for me to receive a reimbursement as soon as possible. Joseph and Frank both demonstrated patience and teamwork when helping me. Both gentlemen went above and beyond to make sure I was happy with my purchase and before I left the store. I would like to express my sincere gratitude thank you Frank and Joseph!

Manager Carla is awesome, Mr Frank and Christina are very nice and professional representatives with brilliant customer service and sales skills *****

I went in to purchase a new phone. Rep was on a personal call most of the time while conducting business with me. As result she forgot to give me the cord to charge my phone. She was very unprofessional.

One of the best T-Mobile store in jamaica, customer representative Algenis was really helpful and professional. Thump up

Dwayne was my sales guy.my experience was soo overwhelming.he have soo much patience and very helpful. I now got my Galaxy Altra 22 and am sooo happy

I walked in an was warmly greeted. Jeffrey went above and beyond. Jay also assisted me and was just as great as Jeffrey. And, Karla was amazing, she was hands on and answered and clarified all issues for everyone.

Greta staff. Very welcoming, attentive and professional. They do a great job when the store is busy in terms of acknowledging you when you come.

Joe is the at repairs!

Josie saved my life without her I don't know what I would do. She kept me calm and helped me find my Iphone. She deserves a raise and as much attention from management as possible. I can not overstate how much this helped me.

Walked into this location with an appointment to repair my phone, thought jt was going to take all day but it didnt. When I came back Quanelle had my phone repaired and back to working new like when I first got it. Respect bro

The service Larry provides was incredible he went above and beyond to help us and we are really appreciative of that thanks much….

I went in for a phone repair for a cracked screen service was quick and fast barely no wait. The staff was courtesy and attentive would definitely come again.

Larry is the best. He is fast and does his job excellent. Fixed my phone in only 15 minutes for an hour appointment. Thanks Larry