TD Bank, New York NY

I can't understand why there are so many poor ratings for this branch. I have been banking here for 5 years and now go in regularly with a toddler and both the security and staff are always pleasant, quick and knowledgeable. The only drawback of this location is, after hours, there tends to be people sleeping, smoking, and drinking in the ATM lobby. So always use caution when handling money out in the open. That said, I have never had a threatening experience in that lobby, even after hours. Just try not to walk past the 7-eleven around the corner when you leave because that place DOES get rowdy.

The bank is very inefficient and the service attitude is very bad. I have been waiting for an hour and it has not been my turn. Are you really busy? Only three or four people are waiting!