The Home Depot, Jericho NY

The go-to home improvement store. Always find what I need here when I don't have the time to shop online. Helpful staff.

I LOOOOVE my Home Depot! The worker are helpful (well, some of them). If they can't help you they direct you to someone. Not all the time but most of the time.

Problem is, nobody will help you. They pass you off to the next person, call for the team person in the department who never comes to help.

We stopped by for an impulse purchase during a recent trip to the area and had difficulty finding our item in the area we'd expect to find it. We gave up after about 30 minutes of wandering around asked for assistance. Thankfully, the staff who helped us was helpful and friendly.

Came here looking for pet bedding, and some ideas for kitchen renovations. Did not get help with any of that, just wated my time and gas.

The new in store app helps very much when you're trying to find something. No more looking all over to find someone. I was in and out quickly.

Awful customer service. Waited 30 minutes and had to run around the store myself just to find someone to help us in flooring. Once they did, they said it would be a while to get the tile down, which was fine so we said we’d pick it up the next day. Next day comes, they still have to take it down at the time of pickup. I highly, highly suggest going to a different home depot to get tiles or flooring to save yourself a headache. Shouldn’t be making customers wait like that when theyre dropping $800+ in your store

I come here specifically for their nursery. Love their outdoor nursery, especially in the summer. SO many great deals. Also, the staff are very kind, and when I needed to get a refund, it is always easy. They also have all the items for my home that I need in one store. Plentry of parking, and very easy access fro`m the highway. This summer, I bought quite a ton of flowers here - let's see how they do!

I wanted to make a purchase but I didnt know how much it was. I went to the counter with all my item and the employee got mad at me because I wanted to take out the item that I didn't want. An employee named Tina got involved and told me to never come back to the store again. She is very rude and impolite to her customers.

Looking for car windshield wiper fluid. App said 514 units in stock. Went to aisle 2. Nothing. Saw the blue kind at exit but specifically was looking for orange rainx. The old man at the exit didnt want to help me at all. The young kid with him checked his handheld but the old man literally said hes not looking for it. Really sad being a frumpy grumpy old man being in customer service.

I didn’t get his name but he was unbelievable helpful. Myself along with at least 10 others were looking for sump pumps during hurricane Henri and the HD staff member was trying to please us all. Great effort even if there are many that don’t live up to standard.

The store had very few customers. All if the sheds and geulks were gone from the front of the store. Is business way down or did they purposely run out of summer items?

Worst location to get help from. Every single time I come to pick up and order. They never have it ready. The best part is the blond girl who works after 3 at the return will call you and just walk away. Who the hell does that? What kind of service does this location provide? None at all. Management is horrible they don't listen to customers. They "talking no action is ever done. Worst location there is (trust me!) You will waist your time waiting for an hour to do a return or pick up an order. Walmart beats this location 100%

Chris at the register was very rude. I was there today to buy tools. He was being sarcastic whole time and mocked me. I am not going back to this store again.

We pre-ordered some items on line for pickup which was fine. But I went to go pick up a separate item and that is when the issue started. The first employee I dealt with had no idea what I was talking about, the second two just seemed like I inconvenienced them while they were just standing around. Look things happen we all have one of those days, but when you work in customer service, the customers shouldn't leave feeling like they just got the brush off!