The Home Depot, Staten Island NY

I can never seem to find someone to assist when looking for tool upgrades or basic advice on what is the best bang for my buck. Seems everywhere is understaffed. Good selection otherwise. Just wish more associates would assist per section.

Ron is really professional and helped us figur out how to plug in the washer to the sink by removing a piece of rubber from the piece we had, and we didn't end up buying anything, what a great man.

I had to go here to get some stuff to do a project at my son's mother house. Had to put up some shelves and everything I need was there

If you need it they can fix it you need a truck they have it home Depot the home appliance place yes indeed check it out everything you need home Depot the place to shop

All associates were helpful; aisle signs were insufficient for most of the items I was seeking.

After having a home delivery I found I needed one more bundle of starter shingles, after giving them 5 stars about their delivery I was so confused as to why none of the people in charge of the store were willing to help solve the situation. All the floor workers were willing to help, but the person in charge just said nope nothing left. Now I understand that it's all gone, but NO asking do you want to order it, to even see if another store had it. I had recently had a delivery coming over 1,500 dollars. I personally will never ever use the store on Targee street. They were so blaise about my needing this item to finish my project. Now as to why I was really upset was that I called before I went and they said they had nine starter strips I stock. Now I completely understand we're in a crisis about not having things replenished, they were like sorry nope we don't have it I said I just called to confirm there was some.no we don't have any and whoever was in charge of the lumber insisted in telling me the end caps were exactly what I needed. Im old but that feeling like I don't even know what I wanted was unbelievable. Hey I have a voice and I'm going to use it. I wanted to start the project not end it. I felt very put out treating me like oh that stupid woman what would she know, just sell her something and get her out of here. Well I'm irrate at being treated this way. I personally will not do any business with your store on Targee street and want you to know how dissatisfied I was with my treatment yesterday.i hardly ever stand up for myself, but I wanted to tell you what a horrible experience I had there yesterday.i'm letting you know I feel the people there need a attitude adjustment in customer care!

This store has the best manager you can find! I went there with an issue, I had no recite and my card was stolen. Carl took his time and found my purchase on the system, wich almost was no way to be found. He is the most knowledgeable, experienced and pleasant manager I have ever seen! The suffering is very friendly also and helpful also too. Good bless you Karl and your team. Thank you for your patience and help.

Old guy by the name of Eddie real nasty I asked a simple question gave me a dirty look then kept walking. I got his name though. You need to do something about him…

Very pleasant very busy and great selection of merchandise I always loved that store I call it home away from home best store ever 1000 % better than Lowes and much better prices

Home Depot has always been my go to first stop shop for emergency hardware, painting supplies, amd some important home goods items. This is because there is no "mom and pop" hardware store nearby and Amazon sometimes can't ship next day (yet[. If there was an alternative I'd take it and this is why: the Home Depot has always focused on contractors above homeowners, their customer service is poor and only exists really in big ticket items like washers, grills and lawn furniture.

I used to call them "Home Depot Lite" because of the lack of inventory. Over the years I've come to find they have grown and have just about everything any other home Depot has. Close and convenient, this is my go to store for home and backyard good and accessories. Keep up the good work!

Had a pick up and had to wait 30 mins. No one came and I went inside and their employees were on their phones.

Also, extremely hard to find help. You have to walk up and down 5 isles to finally find someone, just to realize they don't specialize in the isle you are interested in.

The lady at the counter told me it’s national coin shortage and I wouldn’t get my coins as change back? Example What I bought came to $10.90 i handed her a $20 and she gave me $9.05 & they think this is legal? Why can’t they eat the. 10 cents why I have to eat. 85 cents!
Home Depot is literally robbing people’s change & think this is just going to be ok with everyone!?

This HD is not as big as others therefore you may not be able to find things unless you are looking for generic common things. For specific items you may want to go to a bigger one like the one on Forest ave.

Staff is not helpful, especially the plumbing aisle staff, and sometimes even rude. They change often so the current staff there might not be same as I was there.

Management needs to be replaced in this store nothing is available that always short of material and nobody can help you,

Be carful guys who Rent the vans or trucks from them they playing in fuel tank.
Bad customer service and people who works in rental stuff are not polite and rude.
Be aware I’m not recommending it.