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The Murray Group Insurance Services, Inc., Albany NY

Address 1807 Western Ave, Albany, NY
Phone (518) 777-7777
Hours
Monday8:30am-4:30pm
Tuesday8:30am-4:30pm
Wednesday8:30am-4:30pm
Thursday8:30am-4:30pm
Friday8:30am-4:30pm
Website murraygrp.com
Categories Insurance Agency, Auto Insurance Agency, Health Insurance Agency, Home Insurance Agency, Life Insurance Agency
Rating 4.9 36 reviews
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The Murray Group Insurance Services, Inc. reviews

36
Sort by: date highest rated lowest rated most helpful
Garant
June 27, 2018 10:06 pm

This agent and especially their “personal risk advisor” Nancy, who seems to only care about “risk” for the insurance companies they represent and not their actual clients. Avoid the stress and go somewhere else. My wife and I will be switching both the homeowners and vehicle insurance immediately.

Allison
June 04, 2018 6:15 am

The Murray Group as a whole is a great business to work with for any insurance needs. They are professional, personable and provide the best services and pricing. I have personally worked with many people there including Jim, Bridget, Ryan and Nancy and they are all so easy to communicate with. Emails and phone calls are answered promptly and thoroughly. I have sent several family members to the Murray Group for their insurance needs! You won't be disappointed with The Murray Group.

Ellen
May 15, 2018 1:42 am

The people at The Murray Group work hard to make insurance easy. Excellent service, great staff, and fair prices.

Rick
April 13, 2018 10:57 pm

I've been with The Murray Group for years. I've recommended them to several friends and all have switched their coverage. The staff is expert, provide great advice, great prices, and never over-sell.

Melissa
April 09, 2018 10:10 am

Lauren Murray was great! Very quick response - very very good rate.

I am a Real Estate agent do I deal with many companies and they were flawless and very quick! Thank you Lauren!

Justin
April 06, 2018 4:32 pm

Jim came in on a Sunday to do business with us, since my schedule didn’t allow for us to meet up during regular business hours. He is a very genuine and down to Earth person and I look forward to using the Murray Group for all of my insurance needs! We switched from insurance on two vehicles to homeowners insurance and coverage for both vehicles and he found a bundle that was cheaper than just the two cars alone.and with better coverage! Thanks Again Jim!

Edward
March 04, 2018 5:37 am

IMMEDIATE RESPONSES TO QUESTIONS AND CONCERNS. VERY PERSONABLE FAMILY BUSINESS. SAVED ME A LOT OF MONEY AND RECEIVED BETTER COVERAGE.

marquezoj
March 01, 2018 4:05 am

Great group to work with. Always available and willing to help when needed. Easy to work with when changes occur and quick communication is a big plus.

John
January 26, 2018 3:36 pm

Heidi is always willing to help with all your needs, all employees care about their customers and it shows.

Eunhae
January 21, 2018 9:20 am

Once I saw how good they were with helping me for signing up for one of the insurances I needed, I decided to all my insurances through them. They are so helpful and handle things very nicely! Highly recommend them to anyone.

Isabelle
January 11, 2018 2:51 am

That group is amazing. They answer all your questions really quickly (within few hours, most of the time in the minute). They take time to explain all the complicate stuff with insurance, they assist when needed. They do really good job of finding the best price. I'm with them since 5 years and I highly recommend them.

Matthew
January 10, 2018 3:54 pm

The Murray Group does an excellent job of helping you to figure out your needs and then doing all of the leg work to set you up with an insurance provider that meets or exceeds them. Would definitely recommend to others.

Robert
December 26, 2017 9:28 pm

I’ve been with the Murray Group for over 13 years and the service is fantastic. Just recently they saved me $1,000 on combined home and auto insurance from the year prior and was even able to add an umbrella policy. They saved me so much and have such great service I sent my in-laws over their way and The Murray Group saved them money as well.

Jessica
December 20, 2017 4:59 pm

Great company to work with! They found the perfect car insurance for me and went beyond my expectations. Everyone was easy to talk to, very friendly and attentive. I truly appreciate what they did for me. They made it very easy to switch over too.

Rich
December 18, 2017 2:40 am

True and tried Business. I have more than one policy with this Group. While investigating coverage's, I asked many, many questions. Heidi Miner answered every question and has handled all my transactions. Professional and informative. I will continue to lean on this group for all my insurance needs going forward. I suggest you call Heidi Miner. I think you'll be delightfully surprised and glad you did. A+

Bryan
November 21, 2017 3:46 am

The folks at The Murray Group are an absolute pleasure to work with. They pay attention to their customer and take the time necessary to ensure the insurance policy and carrier is the right fit.

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