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The Natural Sapphire Company

Address 6 E 45th St Fl. 20, New York, NY, United States
Phone +1 212-869-1165
Hours
Monday10:00am-6:00pm
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Website www.thenaturalsapphirecompany.com
Categories Jeweler, Jewelry Designer, Jewellery Manufacturer, Jewelry Repair Service, Wholesale Jeweler
Rating 5 20 reviews
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The Natural Sapphire Company reviews

20
Sort by: date highest rated lowest rated most helpful
Wolfgang
March 14, 2022 3:10 pm

This was my first time buying fine jewelry and was nervous about buying something so expensive, but Sam and Roy helped out and made the process super easy and painless and kept me informed on the process of my purchase. They were perfectly willing to work with me on making payments and once it was paid off got my custom ring to me quickly. Ring is beautiful and exactly as I hoped it would look and I can't wait to give to to my fiancé. Highly recommended

Nick
March 13, 2022 3:33 am

The Natural Sapphire company is fantastic. They are always quick to help me, make beautiful jewelry, and their natural sapphires are unmatched and come with appraisals. Will be taking my jewelry needs to them for life!

Tyler
March 07, 2022 6:03 pm

Nancy from The Natural Sapphire Company was a huge help in finding the perfect engagement ring for us. She was always quick to reply to any questions that came up and even helped us explore options to modify the ring's setting. We were able to have the sapphire shipped to us in a resin setting so we could see it in person before making the decision.

Overall, Nancy made the whole process stress-free and I couldn't recommend the Natural Sapphire Company more!

Eric
February 28, 2022 1:05 pm

Not only was the ring beautiful, the customer service through the entire process was absolutely exceptional. Lauren communicated constantly throughout the process to make sure I knew the latest information on the status of the ring, and followed up within an hour of delivery to make sure I was happy with the ring. I would absolutely recommend the Natural Sapphire Company!

Ken
February 22, 2022 7:29 pm

Absolutely stunningly beautiful!
Amazing work once again by Lauren and The Natural Sapphire Company. I picked a 2 ct peach sapphire and a ring setting which turned out so stunningly beautiful, THANK YOU so much for your amazing work.
Thanks again to The Natural Sapphire Company and Lauren for the great service.

You
February 21, 2022 3:52 am

Okay so where should I start?
I trust the brand and the company.
I have three different pieces from NSC and I can’t rave enough about their work!

I consider them my only jeweler. Their pieces have lasted a long time. Look amazing and they are very unique.

Repairs have gone without any issues and they always deal with me asking for discounts.

Su Su is my point person and she’s so sweet, thoughtful, and caring.

I’d highly recommend using them.

Charissa
February 18, 2022 3:53 pm

Lauren was patient and understanding through a very long design process that literally went back and forth for months. There was a mix up at one point about the center stone but she remained professional and worked hard to make sure I was perfectly happy with the end result. I would highly recommend for both quality and experience. I have a stunning and truly unique ring.

Joe
February 16, 2022 11:27 am

Lauren KN was fantastic to work with. She helped me find the right stones and the right setting. I felt like they were very transparent and that I was getting their best advice. I would definitely recommend them.

DAGEORGETOWNMAYOR
February 10, 2022 1:09 am

Great score! All I had to do was login, go to my favorites, select the Padparadscha, and checkout.so beautiful as always. It even arrived ahead of schedule. Thanks guys. Definitely will continue shopping with you all indefinitely!

Robby
February 09, 2022 6:52 pm

I had a great experience with this company. Without asking I was put in touch with someone to help work with my deadlines and keep me informed every step of the way.

The ring itself is exactly what my wife wanted and we're very happy we found The Natural Sapphire Company. I don't buy much jewelry so quite relieved it was a good experience.

Mike
February 05, 2022 10:37 am

I have worked with Lauren at the Natural Sapphire and Emerald company for the past two years at Christmas time. This company goes out of their way to make a “internet” experience personal. They do a great job of describing the stones you are purchasing as well as showing you them in videos and pictures. The results have been great and I feel like I have received more than I expected. I recommend picking your stones and setting to get the perfect item. I’ll add a photo after Christmas.

Kelly
February 03, 2022 7:32 pm

Had been looking for a pink sapphire for close to 2 yrs. I can across their website & ordered. 91carat trillion cut pink sapphire necklace. Worked with Lauren who was extremely helpful & worked to make sure my necklace was fitted with a custom 16” chain. Received on Monday & holy WOW I am so impressed & in love with my new necklace. It is everything I had been searching for & more. This necklace has easily become my favorite! I can’t wait to work with Lauren again for my next purchase. Thank you!

Lizzy
February 02, 2022 6:40 am

I needed sapphire cuff links for my husband-to-be and came across The Natural Sapphire Company's website. I was hesitant at first, having never bought jewelry online. I'm very happy I did. They are gorgeous and look exactly like the pictures! It came in a thick pouch and tucked inside a box. The folder contained all the information about the sapphires. Lauren even contacted me after to ask if I was satisfied with my purchase. That little touch really made me smile and I will definitely be ordering more in the future.

Nicholas
February 01, 2022 8:05 am

I worked with Lauren and Nancy with NSC to pick out the perfect stone and setting for my fiancee's engagement ring. There were various challenges on my end that they dealt with, making the whole process very easy for me. I cannot recommend them enough. The ring and stones are absolutely stunning and our engagement was so special thanks to them!

Joanne
January 26, 2022 2:26 pm

All of the 5-star reviews about The Natural Sapphire Company are true! Hubby surprised me for my birthday by wanting to replace my engagement ring with something nicer. I began looking around online and came across The Natural Sapphire Company, and after reading through all of the reviews I decided to give them a try-and they do not disappoint!
I was connected with Katherine, who from start to finish was attentive, and extremely helpful! She offered to take more videos of the natural color-changing sapphire I had chosen in different lighting settings, (to ease any lingering concerns I had), and within a few hours she sent them to me. She addressed every question or concern I had throughout the process quickly and cheerfully. The presentation and packaging of the ring was AWESOME! I honestly can't say enough nice things about this company. For anyone worried about picking out a stone, a setting and having it shipped to you all from the comfort of your home-don't be! There was zero pressure and the process was effortless. We will definitely be shopping with The Natural Sapphire Company again!

Buck
January 21, 2022 9:44 pm

Holy cow. Check your expectations of online shopping at the door.

The pictures on their website are true to life. Customizations are perfect. Nancy, my sales associate was attentive and was immediate to respond to any questions or updates I requested. We even needed a resize and they were extremely fast.

I can not tell you how many compliments me and my fiancé have received on her ring. Jewelers at wedding shows have been dazzled.

Don’t hesitate to ask questions. Don’t hesitate to buy online. Do not hesitate to buy from Nancy or the natural sapphire company. They will exceed your expectations.

Tim
January 16, 2022 5:10 pm

I have nothing, but praise for the Natural Sapphire Company in helping me find the perfect Engagement Ring for my Fiancé. I’d say they by far have the largest and most detailed selection of quality and reasonably priced natural gems to pick from amongst all the online Gem sources I tried.

I loved that they provided an extensive amount of information on the quality and characteristics all their gems from the simple cut/clarity/color to the gems origin and whether or not it’s been treated- Not to mention the high res videos and 3D images of the gems.

That depth of transparency in online gem sourcing, coupled with an expansive selection was something I found frustratingly hard to come across, but The Natural Sapphire Company allowed me to feel confident in making the right selection.

Lauren was so professional and patient with all my questions and requests, going above and beyond in generating multiple 3D renderings of the final product when trying to decide on the gem and setting combination. Again, it all served to give me 100% confidence that I was making the right choice, and I had 0 qualms when it came time to pay.

Their turnaround time was also impressively quick as I received the final product within a few weeks.

All in all, the results speak for themselves: my Fiancé loves her engagement ring!

Thanks to Lauren and all at the Natural Sapphire Company for helping make it happen!

Miss
January 16, 2022 9:09 am

I fell in love with my bicolor sapphire. I knew I wouldn’t be happy with a diamond but to find a one-of-a-kind sapphire and gorgeous setting that looked like something I would actually like and wear… I’m so happy to have the ring of my dreams.

Taylor
January 15, 2022 8:54 pm

I have been buying jewelry from NSF for over a decade. We have never been disappointed. Each piece has been carefully crafted to specifications. Lauren Kelly-Nelson has helped us on numerous occasions and recently worked with me to have my ring in time to surprise my wife for the holidays. Photo below. Needless to say, my wife and I are both very pleased.

Jessica
January 06, 2022 9:12 am

I knew I wanted a sapphire for the center stone of my engagement ring and after a bit of googling, I found the Natural Sapphire Co.and never looked back. Their website is very intuitive and they have a huge selection of sapphires in every possible color and cut. The photos and description of each gem are in great detail. I requested 3D renderings of different gem and setting combos and started working with Sam through email. I found 2 gems that I couldn’t decide between, so Sam had the videographer put together several videos of the stones side by side. From there, I chose my favorite and went through the process of having it shipped to me for viewing. The hardest step for me was finalizing the setting. With Sam’s patience and expertise, I finally decided on a custom setting. The entire process was seamless. It was nerve wracking to put my trust in making such a huge decision in an online service, but I am so glad I did. Reading all of the great reviews definitely helped. I’m now engaged and I couldn’t be happier with my ring. It is so unique and beautiful. Big thank you to Sam and The Natural Sapphire Co for making my dream ring a reality!

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