The Tint Shop, Rochester NY

I take my truck in once a year for retention and chis made it stress free got me in and out by noon. Definitely would recommend tint shop to anyone who wants a professional experience

I come here for tint and other stuff nice staff the work on you car or truck very clean this is my 4 time I bring my vehicle s recommend.

While I ended up not doing business with The Tint Shop, I did speak with 2 employees who were very helpful and honest to the point of giving me options they could offer, as well as helpful alternative suggestions all in an effort to help me rather than be pushy and only focusing on selling me services. Should the need for car detailing come up, they will be the first place I call!

These guys are great. Lorenzo and all the other staff members we’re very nice. Very honest business and do great work. I have had a lot of tint done in the past and these guys definitely be out of the competition. Great rates and great work, using the Best products.

I Called in the morning to get tint on car the same day they said come on in. Car was done very quick and done amazingly. Customer service was top notch. Also reached out to customer service and got a quick reply from Lorenzo. Super professional and personable. Highly recommend.

Timeline:
November 2021: Greg my salesman charged me $220 for my window tint. I spoke to him how I wanted my wheels done. He called me to pick up the car told me if I pay cash for the wheels they can do it for $499 I gave him the cash and he told me to set up my appt with him within the next day or two he needs to check the schedule. I texted Greg for 3 weeks about it on there company text line. Then I had a trip to go on. Got back texted and then emailed the operations manager. He said there's no record of him putting the money in or an invoice. Note I didn't ask for a receipt because I have used them in the past with their really old manager Tim and I was in a rush. They offered to make good. That manager left and now we have a new manager. He told me he look into it and get back to me never did. Now we have a new manager Tim who said he made right. The job was horrible. He told me to bring it back I brought it back. They didn't touch a thing. I paid another $400 to have the handle and bottom lip done. Everything was peeling. I now have a new manager Lorenzo. He had me leave my car for 6 days. My car was horrible. Nothing was right over spray all over the rims. Their where drip marks every where. The manager told me to bring it back. Then Jamie came outside the install manager was rude to my wife and me. Threatened my friend. My car was attempted to be broken into on there lot and they claimed they watched all of the footage in 1 hour from 6 nights. I sent my wife to pick up the car and they had her sit outside for 2 hours in the heatr with my 17 month old after they closed and had a set promise time. They didnt even touch my car until day 4 of 6 there. They were rude and not helpful. I will be contacting the BBB. Its been almost one year of getting screwed around.

I had my windows tinted here about a year ago, as well as a pillar delete. The Tint Shop did an amazing job and completely transformed the look of the car. We did have a slight misunderstanding about the warranty, but Lorenzo was understanding and worked with me to find a compromise we were both happy with.

Decent prices, you can find lower prices other places, and they have a really nice area with massage chairs to sit while you have your car worked on.

Reached out a few times to get some audio services done, which they texted a few times, and than no response. Almost like they forgot. Than a few days later I get an email which then also was a no lead either. As someone who doesn't have time to drive the hour to meet with them, I'd imagine they would want to earn business. Bummer. Heard good things about them, but not a good inital experience either.

I brought my Charger in to get tinted. Angelo provided excellent service he was very helpful and knowledgeable. I’m definitely coming back to tint my second car!

Was told 3 hours to tint my windows took 7 and half hours while waiting there. Now 3 weeks later window tint is bubbled still. Poor service. Shoddy work, followed by misleading quotes to get you in the door.

My wife and i had the pleasure of working with Angelo he was fantastic very knowledgeable respectful. I will be recommending the Tint Shop and Angelo to all my friends and family

I just went in about 2 days ago to get tint I had an excellent experience I was out exactly when they told me I would it maybe was even sooner. Angelo was the person who helped me he was amazing and was an expert with all the the information he has giving me and answered all my questions and concerns throughly. Thank you Angelo.

Had a great experience working with Angelo. Setting up an appointment and bringing in my car for a window tinting service was fast and easy. They did a great job on the tints, and will be back for additional services!

They did the tint on my car and it looks oem I recommend them to everyone for tinting however their decal manager doesn't ever seem to be available otherwise absolutely would recommend

My nephew to me to go to The Tint Shop. I am vary happy with how my window tint turned out. They quoted me a price and that is all I paid, even when they had to up grade my tint. I will go back again and I will recommend to my friends and family.

Very Good customer service and pretty fast service also. They did amazing on my Tint job. I highly recommend them! Lorenzo and Angelo are Amazing and both helped me out to choose the best option for my car.