The Tire Warehouse, Queensbury NY

Don't bother making an appointment apparently it's first come first serve. If you're waiting with your vehicle better bring a tent you'll be there a while.faster service at walmart.

I went to the Tire Warehouse to have two tires put on. They were great on the phone and got me in fairly quickly. I parked my car, gave them my keys and waited an hour and a half in the waiting room. When my car was done, I paid them, they handed me my keys and outside I went - relieved my back tires were put on - and to my absolute shock, my passenger door (on the driver's side) was smashed in. Of course I ran in and had them come out to look and asked them what happened to my car and their response was "oh, you must have come here that way. " I DID NOT. I got gas three minutes before I drove there (gas is on the DRIVER'S SIDE) and paid at the pump (on camera). Drove past Minogue's (driver's side facing them - though the Tire Warehouse says they would have seen my passenger side which is not the case.) I was told, without asking them, that "if their guys had done it, they would have told them and been fired. " I was told the smash was dirty so it could not have just happened. FALSE. (I made sure to take pics instantly - see below!) I asked them to review their own cameras - to which they said they don't have any. I drove back there to see - and they do, but apparently they don't work. (aren't they supposed to for insurance purposes?) I called the Troy store who connected me with the Clifton Park store who owns the Queensbury store who then told me I would get a call from the owner. This happened over a week ago now and I am still waiting on that. I called Queensbury again and was told that I said "What happened to my car - but that couldn't have happened here. " THEY WROTE THAT DOWN. (so I guess in their book that means I must've said it, right?) Now, call me stupid, but why would I go in there and ask them what happened just to tell them that it didn't happen there. The conversation went absolutely nowhere. I was basically painted out to be a liar - I was not called one directly, but it definitely seemed to be inferred. I was told that they SAW ME PULL IN THAT WAY, among many other things that were UNTRUE. I asked, again, when I would hear from the owner and I was told he has my side of the story - amazing since I have never spoken to him nor do I even know his name. To replace the door is approximately 1.250 dollars and that does not include it being painted or installed. Sure, my car is older, but it was in decent shape before I had tires put on. I wish I had stayed on the donut. I paid $185 for the tires and what I left with to repair costs far more than what I came to get. So.getting tires, $185 - leaving with your car smashed and being treated like you are stupid- PRICELESS.

Did a great job very fast very friendly even went out of there way to offer great advice when they didn't need to. I will definitely be returning

Had an emergency repair issue and needed inspection, they got me in last minute, did a fast and thorough job. Also spent exhausting time om the phone with the warranty company to get me some savings.

Told me things on phone and when I arrived week later, they didn't have. Said they need to order them. Tires that is.

Was in a real bind because I had a flat tire at work, so I immediately had to buy new tires when I got out. They squeezed me in when nobody else could, and gave me amazing service; fast and friendly, and for reasonable prices, too! They're now my preferred mechanic.

Thanks guys!

The people who work there are great but after 18,000 miles on a 50000 mile tire warrenty and the tire is bald, rotated back and forth once they wanted to give me (there price) on a set of tires, 75$ a piece. Stick with Warren tire or Walmart.

The tire warehouse improperly installed brakes on my 2019 Chevy 3500. Truck was brought back 2 times because it was making grinding noises and sent out that it was fine, I brought truck to dealer and they found that nothing on brakes was tightened or install correctly which caused the entire rear axle and brakes to be destroyed.
$12.300 in damage to truck, owner refused to claim on his insurance or pay for damage to my truck after they agreed to pay bill to dealer so I got stuck with paying it and now have to file a lawsuit to collect. Keep in mind I spent well over 100k here over the years buying tires. This company as a whole is garbage

Needed my own tires installed on my car. Was in and out inn less than an hour, and the price was easily the cheapest I saw in the area.

Went here to have 2 tires put on the front of my car. Friendly staff. The wait time wasn't long. I will be returning here for all my tire needs from now on.

They helped me out by fitting in my car after it snowed the night before. That is a busy day for a tire place! These guys are great!

Have been a satisfied customer for over three years. Tom, the manager always explains options, costs and is mindful of financial state. Has a great crew backing him up!

I was the first person there but I was not the first person served as they say in the phone. Just was not very happy that I had to wait so long.

Took a trip upstate and got a flat on the way up. This place was very nice and changed the tire very quickly. They checked over the car and we're very helpful.

Folks here always good to me. Friendly and they work me in anytime I come down. I live over 2 hours away. I always call first. Tire prices are the best around

Best mechanic in the area. Not only do they do the job right, they think about your safety above all else. Will be going back!