The UPS Store, New York NY

Every time I go in here, the customer service is great! I'm here for a lot of Amazon returns and they are always welcoming, helpful, and very resourceful if you need any of their many services like printing, sending or internet usage. Their store hours can be a bit tricky at times but I think that was due to COVID, so things should be back to normal by now. All in all, a 5-star experience.

This store always opens very late. There is always a line of angry people trying to get or send packages. I’ve had to send 7 packages over the last month and nobody is ever on time to open the store. 30 mins to 1 hour delayed openings makes no sense

Great service. Efficient staff, packages always arrive on time and in good condition, convenient hours.

I used their Apostille service and was very impressed. A great group of people that get the job done! Trust me, you won't regret it.

This place does not offer receipts for drop offs and they are required to do so. The lady was very firm on not giving one and I do not recommend coming here to drop off packages.

Great Service! They helped me through the Apostille process without knowing a lot from practices in NY as from my side. Very personal and patience service. The documents were really cleared what you need but also where to have those. I would really recommend this UPS store if you have a need for Apostille service. Especial thanks to Kenny who handled my case!

The staff on Nassau Street is very professional and helpful. We use them a lot and will continue using them.

Several times already, I’ve been there st 8: 00am (opening time) and nobody’s there for 10-15 minutes. I no longer use UPS unlessnprovided with a pre-paid label as a result.

Very helpful and speedy expedited passport processing. I paid more than I wanted to, but got my passport quicker than I expected, which was a relief. Thanks to patient and helpful staff of this location.

The people here are great and they always have awesome music playing. A little home away from home

The Staff is great and UPS on a whole is a great company (some of my most treasured items come from UPS) My problem is the UPS store at 82 Nassau. First of all, I frequently walk by as the signage is terrible and the storefront is a complete wreck. Inside the store I am sometimes hesitant to leave my package as, at times, it looks like Mayhem is upon the place. But - they have always delivered on time and never lost any of MY packages - so I.think. I'm.happy.

Always friendly staff treat you like good friends from the neighborhood.

Multi service locale makes one stop shipping possible, and rentable mail boxes that give you a regular street address with someone always “home” to receive package when you’re out.if only they were open 7 days a week!

The service at this location has always been perfect, fast and friendly - I actually enjoy the shipping task at this location.

Extremely accommodating and they do everything from passport pix, notary, printing jobs and oh, they even ship packages - Thanks guys

Do not come here to print!

Price is $0.67/pg for B&W, and you only discover this after you have committed to being charged $3.50 for the use of the computer you must open you files on.

Price is $0.14/pg at Fedex location a block away, and you don't have to use a computer terminal that costs money and time.

Went to the FedEx nearby previously to drop off a package, but they couldn't find the address in their database (perhaps they did not deliver to the location despite being able to receive mail from there). The UPS representative who was able to assist me in solving the issue I had was courteous and professional, and made the experience well worth it (in addition to saving $2). Next time, I'm definitely headed to UPS first.

I needed a local notary, and they had one on staff. He was very friendly and helpful, and got the job done quickly. Thank you.

Great Service, quick turnaround on all their work product. I was especially happy with their Apostille services.