The UPS Store, Huntington NY

Best UPS store I’ve shipped hundreds of packages from here and they always get them there right!

The best crew. The manager (younger bearded guy) is very helpful and super fast! Always recommend them.

If I could give 0 stars I would. Incompetent staff kept me on the line for an hour to lie to me. They said they could ship my package but they merely charged me for a shipping label which then could not be used to ship from this store.

Many orders through UPS. Mostly went smooth. Some had some errors, but they were taken care of.

Rude manager doesn’t know how to speak to a customer. Courtesy of any kind in a service business goes a long way. I’ll just take my packages else where from now on. Trying to support our locals, but I have my limits.

Petulant children who got too many participation trophies when they were kids work there. Incredible attitude in a store where all you need to do receive/ship/process a package. - <<Edited. >>> To be fair, if there is a noticeable improvement, I feel compelled to edit my initial review. I have been there a handful of times ex post facto, and their service has been 100% better. The two angry bearded boys are gone, and the ladies working there are very helpful, responsive and nice.

These people here at UPS have a lot of crazy people to deal with. This woman was cursing and screaming at them and at an ELDERLY woman. I didn’t really catch what she was screaming about, but they told her to leave and I’m so happy they did. I legitimately didn’t feel safe with her in the store. Thank you UPS for looking out for your good clients!

Mark is awesome! Recently, my son needed to fax some paperwork for his university graduate program. The fax wouldn't go through and Mark was very kind and kept trying - even the next day. He even called my son a couple of times to let him know that, despite his best efforts, it wouldn't go through! Amazing customer service!

I have been working specifically with Tony Lupo for quite a few years on various “mini projects” at the UPS store in Huntington. He is extremely polite, accommodating, and always very professional. It’s great to know that UPS is not just a store, but there are actual human beings there that care about your project at hand.

I would highly recommend the UPS store in Huntington anyone who is looking for great service with a “human touch” and in particular would recommend Tony Lupo as someone you can count on to “get the job done, ”

I have to agree with many of the reviews listed. Very unprofessional impolite staff at this location. Felt like I was bothering them by coming in. I will never patronize this store again!

Super expensive twice the price for ups rates
No value doing business with them. They make you feel like they’re doing you a favor while they overcharge you. Only use them if you have no other choice

Buyer Beware! Nobody is in charge and their work is poorly executed! They own three stores, this one, the East Northport location at 11 Hewitt Square and the Commack store at 169 Commack Road. I placed a large printing order at the Huntington location with the owner of the company after he promised me many things including the completion date, no-one was monitoring the progress and they kept shifting me to the east Northport location because that was where the designer was located. Whenever you call any of the stores they put you on hold forever and when they come on the line no one knows anything! The designer made typos and should have questioned some of the design work that I had arrived at with the owner. They still handed me an unfinished job and i left my name and phone number for the owner and he has not called me back in three days. They also give you a bill that is computer generated on two inch wide column that is unreadable. Go elsewhere, these people just don't care!

Rood And Disrespectful Manager/Owner at this store who wants to fight his customers. He has zero customer skills. He makes up his own rules. He is way over his head. Nothing but a clown.

Excellent customer service! I had a couple different service needs on my visit and they were very prompt and pleasant, and socially distanced too. Thank you!

Great business here in Huntington. I would consider it a staple. They always print my husbands stuff so quickly and are always polite.

They stole at least 5 packages customers returned to me. Misplacement of 1-2 is understandable but 5+ is theft.

I love this store! Always such polite employees. The manager Anthony runs a tight shift there, keeps everyone safe and moving. My packages always get there on time and without issue. I’d give their team more than 5 stars if I could!

Every single time I need something packed and shipped, they take care of me there. The manager Tony packed my family heirloom glass pieces himself! It got there flawless. Always will go back to them.