Thyme & Tonic, New York NY

When you can actually get into the restaurant when it’s open this place is great. They are so good with allergies. If only they were as good with actually being open. They will say they open at 6pm but actually none of the chefs can cook the food until 7pm. It’s confusing and misleading

Waited for our food for an hour and a half, and still did not receive it so we canceled the order and left. We checked with a waiter one hour in and we were told that we were the next ticket. It wasn’t his fault, but we were really disappointed by how long we waited. There were also many people around us waiting at least 20 minutes for their check.

I went for the first time and will definitely go back! The food was delicious and so reasonably priced, the ambiance was great, and the service was wonderful. And as a celiac only able to eat gluten-free food, I was so thrilled to be able to order anything! I dined with three non GF eater, and they thoroughly enjoyed the food as well. Highly recommend!

It is very disappointing to check the website, see that it closes at 6pm, travel half and hour by public transport, arrive at 4: 45pm, to be told it is CLOSED!

It sucks that the service was so terrible, because the food tasted great! Extremely long waits, and people who arrived and seated after us (read: white couple seated after a Trans couple) getting much quicker and attentive service. By the same waitress. Such trash.

Great food and service! Loved everything we had! Cocktails were also on point! We will definitely be back!

All dishes are 100% gluten-free and there is a large selection of salads, burgers, wraps and much more. There is a nice balance of vegan, vegetarian and meat dishes. Tip: The truffle fries are to die for!

The service was super friendly and the waiting time was absolutely fine.

Came here for a luncheon. The decor and space is beautiful! I had a mock tail, Strawberry fields and it was very refreshing. The salads are of good portions. The fries were great as well. The vegan pumpkin waffle was super delicious although if you're not vegan order a side of chicken if possible. Service was awesome! Looking forward to trying some of the alcohol based cocktails and their dinner menu!

I am not going back because of the host.

I want to start by saying the food was amazing, the waitress was great, and the ambiance matched the vibes of the place.

While we were by no means in a rush, the services were kinda slow. It seemed that there were not enough waiters around, which led to things taking a longer time. Since the ambiance was so great, it didn't matter until we were waiting for the bill.

The plates were already cleared, and we were waiting for the waitress to come to ask for the bill. During that time, the host came up to our table and asked if we were ordering dessert, to which we responded that we were waiting for the bill.

A couple of minutes later, the waitress came, and right away, we handed her our credit cards to pay. While we were waiting for the waitress to return, the host came up to us again and asked us if we could stand by the bar while we waited for our credit cards. I responded that we were waiting for our cards and would leave as soon as it came, as there was a group of people waiting for the table.

He proceeded to tell us to move to the bar since these people had a reservation and we did not, and therefore, we needed to move. This was completely unacceptable and left such a gross taste. One we paid. We were waiting. It was because the staff was slow. We made no comments about that. Second there were a bunch of other open tables? So why make us move? When I mentioned this to the host, he said that they had a reservation and they wanted that table. But the bottom line is it took 3 minutes for the waitress to come. He had no patience and lashed at us. Next time, instead of asking the customers to get up from their seats, maybe check on the waitress and see if there is a problem on her end.

Never in my life have I ever experienced this.