Tiffany & Co.

Personally I like shopping luxury items in store rather than just ordering them online. The ambiance is usually really nice and it always a pleasure to chat with the sales associates and get their input. You not only but a luxury item but also get a great and fun experience.

This definitely was not the case with us!
Our sales associate was friendly but not interested at all and kinda pushy (even though she didn’t seem well trained). We had the impression that she sensed a easy sale and just wanted to wrap it up rather than give us THE Tiffany experience… kinda sad.

We ended up not buying there and I would recommend everyone to visit another location, or if you don’t care for the in store experience just order online

I brought in my grandfathers wedding band that he left me after passing away, to have it resized. The in store customer service was great. They told me that it would take two weeks to have the band resized and would $100.

After two weeks passed I finally got an email to approve the estimate so they could start the work. Their new estimate was $300. The wedding band was simple, no stones, and I was sizing down. When I went into the store and asked them about this they said was the new price they were charging to resize rings.

It is annoying that not only were they not sticking to the timeline that they gave me, but that they decided to increase the price to do a simple ring resize by 300%. Particularly when other places around the city have quoted me at $40.

The worst part of my experience is because they took so long, and weren't upfront I wont be able to bring his ring to the funeral with me.

Awful customer service. The ppl who work here are extremely rude, impersonal and frantic when it comes to customer experience. They push you to buy things and don’t even help you when you need to be sized for a ring. Instead they insist you buy 2 different sizes upfront and they’ll refund you for one. Seems very fishy and shady. I called the next day and cancelled my order which I felt so aggressively pushed to make 2 days prior on my initial visit.

The place is indeed very nice/luxurious as expected from Tiffany's and the staff were very friendly. There is only one thing that got me in trouble. It was that they forgot to add a gift receipt for me. And when I tried to call them back, they weren't very helpful and didn't suggest me any solutions.

That’s the worst Tiffany store I ever been to, staff are aweful and gave me wrong jewelry than I brought! I’ll never go there: (

Standard Tiffany store. Great service. They were ready to help us and cleaned our rings with no wait.

Made at least 3 major purchases at this location. I keep coming back for their stellar service and lack of pressure. The entire purchasing experience here is pure luxury without feeling pretentious. Especially notable is their follow up post purchase. It's clear they are well trained!

You can expect the same top-notch customer service that Tiffany is known for at this store. They really are commendable for employing the most pleasant, helpful, patient, and knowledgeable staff around. They make an effort to work with you according to your taste, preference, and even budget. The interior space is bright, chic, and elegant without being over the top - the kind of environment anyone could want while jewelry shopping.

The sales rep wasnt knowledgeable.at first gave.wong bracelet then had to tell him so i can recieve the correct one

This is a smaller store of Tiffany's. Security guards would hold the door open for you, entering and exiting. It feels luxurious going into Tiffany's and walking out with a their little blue bag.

The sales and security guards are so welcoming and always greeted us whenever we came to shop. Love this Tiffany's store! And I love that this is right around the corner in Soho

Stunning, unique pieces of pure designer jewelry! A timeless jewelry line. Wonderful customer service