Timberland, New York NY

Excellent experience they take care they customers and they had the all black swave there my size the only last one for a size 7.5

Had a return went very smoothly and they credited to new items without a hitch will be going back to store again

The staff was extremely rude. They didn’t acknowledged us when we got in and the guy that helped us didn’t even looked at us, he was distracted and kept gossiping with his female coworker the whole time. At least she smiled at us at one moment but the guy was horrible. Is it because we are Mexicans? It’s hard to tell but it left a bad taste.

Lastly, they didn’t have the size 11 in any of the models we were looking for.

Stuff are nice, expect an Asian guy, his attitude is very unfriendly, looks like I was boring him. I'm from Asian too.his service is very disport me.

You can find the latest models or older models with a good deal. Cutomization option avialble as well, to compose your own pair of boots with the colors you want, but obviously you have to wait before you receive the boots.

This particular store had some boots that I haven't seen in ones near me. Other than that just a regular Timberland store.

Good store, with a very good selection of shoes and sizes, including the special/limited edition ones. Displays are good, and the store is easy to navigate. The staff is friendly, but seems very aloof: they will help you, but you might have to ask things two or three times before they actually remember to. Other than that, good place for shopping the brand.

Very helpful staff and.extremely clean place.very pleasant to sit down usually not to many people

I visited this place once, their collection is not that good besides, some of the employees were not really helpful. Kinda like you buy it or not it's not their problem.

The sales assistance are helpful next time luk for chichi i mean all the sales are assistance are good. You will find variety fron this particular one

If you're Timberland head, this spot will be great for you️. I was kind of pissed when I found out that those limited edition Crocodylian Field Boots didn't come in my size though!

An excellent brand store with very helpful staff and a nice feature where they can make custom laces for you I bought many pairs of timberland boots here

Retails was versatile, had plenty of options and sizes. Customer service was really good, the girl working there was really helpful

6: 00pm 1-1-18 we were shopping inside when I saw this worker approach a woman and asked her if she had been helped she replied no. The worker then asked have you let anyone know you need a size. She said no. This whole conversation the worker (female) is using a very loud and unprofessional approach to this shopper. The shopper the replies you don't have to raise your voice at me then tried to grab the shoe back from the worker. The woman replies I'm the manager of this store and your not gonna grab shoes outta my hand. Then she continued to say she's the manager and the lady is still continuing to tell her she's not gonna holler at her. The manager was completely arrogant and disrespectful to that shopper. I wouldn't spend a dime there. The lady continued to shop there. Lol

I am new to New York and decided for my graduation I would be wearing Timberlands across the stage 2 signal my change from being a transfer into the city to a full-fledged New Yorker, or at least someone who thinks they understand enough of New York to get around. I've never owned him so I decided I wanted to go to an authentic to get the shoes, not to mention I have pretty large feet for a woman like size 13 and wanted to get men's shoes that will fit properly. The woman who helped me was beyond nice she let me try on a multitude of shoes and even suggested a few colors and styles for me to get. Though I only ended up with one pair of regular black Timberlands I know I'll be going back for more, I'm addicted. The store is very chill, small yet feel spacious. It's cool with me.