Tony Rotella's Body Shop Inc
Address | 450 Horan Rd, Syracuse, NY, United States | ||||||||||||
Phone | +1 315-488-6587 | ||||||||||||
Hours |
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Website | www.tonyrotella.com | ||||||||||||
Categories | Auto Repair Shop, Auto Body Shop, Auto Bodywork Mechanic, Auto Painting, Auto Parts Store | ||||||||||||
Rating | 4.5 14 reviews | ||||||||||||
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Tony Rotella's Body Shop Inc reviews
14 Called Monday to ask for a quote…. Never got back to me so I went over to installations and dropped $2400 on my accessories
Shouldn’t take that long to get back to me!
YOUR LOSS!
Worst presentation for repair I have seen in many many years. Suggested it would cost me a minimum of 1500 to replce a fender just for the parts. Worse, I have had work done there before. Another place quoted me $600. When I challenged on the price, they thought it was a good price. Truly a rip-off. I will not return.
I do not normally write reviews but I am so impressed with the customer service and work done on my car by the team! They were thorough, professional, easy to contact, maintained excellent communication, always answered any questions I had and most of all they did an amazing job on the body work on my car! To top it off, I went to pick up my car and they had also cleaned the inside! I highly recommend Tony Rotella’s and will return for any work I need done in the future!
They did a great job repairing my truck. It was done on time as promised. I would highly recommend them to anyone!
Wonderful experience with them! Top Notch customer service, kept me informed throughout the entire repair process, and even completed work ahead of schedule! Would definitely recommend!
I've been in 2 accidents which required bodywork. Farmers recommended Tony Rotella each time, and each time I was very satisfied with the end result. They use a digital tracking application which keeps customers informed during every step of the repair process. I worked with Jim Roberts, who even called me and gave me personalized updates. I've had no issues with either of my vehicles there, and I'm happy to refer all of my friends and family there as needed.
5/5
Absolutely amazing experience. My car smelled brand new and it was so clean it made my entire week. Went in for a new seat and came out with a new car (not literally). Will absolutely be going back!
Rotella’s has 5 star quality. They repaired my vehicle after I was rear ended. They were able to get me in, have a rental waiting for me the day I dropped off my car. During the repair process, they sent me text messages to keep me informed of the status. I had stuff in the back of my car and they helped me put my personal items in the rental. The entire staff was professional and friendly. I would definitely recommend them to anyone. Thanks ROTELLA’S!
Great body shop! Constant communication very thorough, staff are very polite and patient explaining the whole process.my truck looks superb outside and in!
Excellent customer service from start to finish. Kept me updated every step of the way. Car had rear end damage from accident, came out looking brand new. Inside of car was cleaned, which was a nice touch. I would highly recommend them.
I recently experienced a bad accident with a vehicle that I have loved for years. It was a very sensitive situation, and the team at Tony Rotella's made the situation much less stressful for me. I was shown my totaled car on the lot with grace, and was given very compassionate care by the technician. They were understanding and kind about what had happened, and opened the line of communication if I needed anything from my car or anything else. I will definitely count on them for any repair services in the future, and am grateful to find a reputable and genuine group of people to take care of my cars which I consider to be my babies. Thank you so much!
Have been going here since 2009, the quality has remained excellent over the years. The staff is friendly and knowledgeable, Rich has always been helpful and keeps customers coming back. The pricing is fair and reasonable as well. Highly recommended!
The staff at Tony Rotella's Body are awesome. Very knowledgeable and friendly! The car body work is amazing as well.