TOPS Friendly Markets, Avon NY

Unfortunately there is no way to put negative starts here. Multiple time I come here even ask manager to do his job and they flat out refuse had me waiting for over 30 minutes and refuse to do what was needed. Very poor attitude and terrible customer service and experience.

There is a reason Wegmans is rated as a great grocery store (minus their ridiculous prices) compared to tops. Every experience I’ve ever had here has been absolutely terrible and whoever the manager is here should be fired. But because tops is such a terrible business, they will never read this post or read it and think “this guy is an outlier”. Their wrong. Garbage company through and through

Every time I come here there's like 20 people waiting in two registers open doesn't seem to matter how busy it is they don't open more registers Management's socks

I've mistakenly purchased multiple expired or moldy products way too frequently at Avon Tops in the past few months. Check expiration dates and products for damage before purchasing!

I just had a fish fry and lobster bisque soup from Tops store in Avon, NY.
The soup was just a liquid (no lobster)
and no taste.
The fish was an overcooked very thin fish with a very thick (breading.

It didn't taste good at all.

Last time I'll go there.
Now I know why Wegmans is so successful.

Multiple times we have gone there and they have not had vegan options. Once, no dairy free yogurt. Another time no vegan frozen Amy's entrees. Another time no beyond meat options. Tonight, not one single dairy free ice cream in the whole store! Not one? ! Of any brand! Clearly they need a new manager in the frozen and dairy sections. ‍️

My first time at Avon Tops market as a recent newcomer to the area. I usually shop at Aldi up in Henrietta for the value and excellent products but had difficulty getting a discounted turkey, cranberry sauce and carrots in preparation for the holiday. Supply chain issues likely the reason. Well, not only did Tops have exactly the size turkey I was looking for but the price was even lower than Aldi. Between the cranberry sauce,
carrots and other items I could use I more than made the $30 purchase required for this awesome price. I promptly opened a loyalty card as I plan to return on a regular basis.

Horrible store. Terrible customer service. Most employees don’t seem to care about customers or their jobs. Always have to wait in line. Unfortunately the only game in town.

Tops Friendly Markets was very cleans and incredibly organized. All of the carts were taken care of by the incredibly polite cart boy who always greets everyone with a smile on his face. The greeters at the door were also very nice and helpful by keeping all of the carts probably sanitized. The store itself was obviously cleaned regularly and up to code. The staff were all very helpful helping to find the various items on my list and checkout was a breeze with there self checkout area. Overall an amazing experience and I would recommend it to anyone living in Avon or the surrounding area.

Usually the number one store to go to New Management disappointed me after pointing it out customers not wearing masks customer even broke the barrier off six foot try to approach me and talk to me I asked her to stay back I will never come back to the store ever again

Worst place to shop. Was treated bad by jen and joe. Will never go back.tops should fire them and get new people who actually treat customers with respect.

Fantastic grocery store! Good selection with nice and helpful employees. A million times better than Wegman's.

Apparently they close at 11pm now without notice of any kind. I live right next to it and go everyday so I definitely did not see a sign stating they changed hours again.

I go very often to do my shopping but I come out very smoky of so much smell of food, they need to have a better system of extraction of smoke.everything smells fried