Tops Xpress, Rochester NY

I stopped in on Sunday midday to exchange a propane tank. There was no one visible in the store, so I opened the door with the tank in my hand. The attendant walked out from the back and told me I had to put the tank outside. I said ok and that I’d meet him out there. I waited and he didn’t come out so I left the tank and came back in the store. He wasn’t in the front again and slowly came out from the back. I said I was waiting out there and thought he was coming out. He very rudely barked at me that I needed to pay for it first. I asked him why he had to be so rude to me and he said that he already had to tell me to put the tank outside, speaking to me like I was a child. I told him I would take my business elsewhere and left. Totally unacceptable behavior. I had said nothing rude to justify his response to me. Living a couple blocks away I have frequented the store but will no longer.

Don't buy gas from here at the pump. I purchased 10$ in gas in my motorcycle and they took 200$ out of my account as a "hold". Just ridiculous.

Stopped here a day after an ice storm. Cars were at the other pumps. I buzzed the attendant for assistance because two pumps were covered in ice. No one came, no one showed any interest in providing assistance.