Tractor Supply Co., Baldwinsville NY

Friday December 8th I stopped in to buy my dog food knowing the truck came in on that day. As always they only have 1 bag of the food I use on the shelve. When I was checking out I asked the cashier if she could check to see if any was in the back. More than 5 calls for assistance and not 1 person responded to her, I finally said that I was going to find someone. As soon as I headed up the isle I could see a grocery cart with my brand of food sitting on it. It was just left at the red doors to the back. Really? You can't acknowledge the cashier or bring to the the customer who has spent nearly 5k this year on dog food. I had to retrieve this and the person who left the cart there was up front stocking shelves. I'm going to be leaving TSC, how this branch is still up and running is a mystery. As a Manager in a retail store my team would never treat anyone like this. Central Square and Pulaski are by far the best stores with amazing employees.

We have been using this TSC for a while now And most recently ordered alfalfa pellets for our horse and the bags were ripped open and taped shut. This isn't ok. I'm pissed.

We need more places around like this, wide selection, reasonable pricing, and very friendly and helpful staff.

I've had the worst experience in years in the Baldwinsville Farm and tractor. Very incompetent employees and my trip cost me 20 bucks in gas and 2 hours on the road. Maybe I need to call corporate! Where did you get your employees? Bad bad service

It's always a good trip to tractor supply. The people who work there are friendly.very helpful

I use to go to this spot all the time, but the last 3 times in here I’ve had a Issue with the rotten manager Bonnie. She is always miserable and rude even when I ask questions about merchandise. At one point I purchased over a hundred chickens they were getting rid of and I’m easily the biggest purchaser of chickens and many other things but not anymore. She gave me a total hassle over returning a defective lawn mower and tried making it impossible to get a refund until I told her I will be contacting someone higher than her and then she finally let me do it. Then she gave me a hassle about employee discount and then another hassle about returning CO2 cartridges that I didn’t mean to buy.then this time (yesterday) she was rude to employees in front of my family and told me I was not allowed to look at their birds (that I was about to purchase for my farm). I would hate to work under her and I feel bad for anyone who does. Tractor supply needs to get rid of people like this and find someone who isn’t miserable outside of work that brings it into the workplace. I will not be shopping here anymore until her reign of being a terrible manager is over.

Some of the staff are very helpful.there were one or two that don't like to see discounts on things.

Tractor Supply Co.has faced criticism for prioritizing their bottom line over the individuals who work for them. The company's profit-driven practices often overshadow their concern for employee well-being, treating them more like grunts than valued individuals. There have been concerns raised about their lack of genuine care and support for their employees, both during work and in personal matters. This approach reflects a disregard for the welfare and dignity of their staff, raising significant concerns about Tractor Supply Co. 's commitment to their employees' overall well-being.

My son bought 6 chicks from here
All different breeds
The yellow colored chick died.
We called the store, and they gave another.
My son bought another yellow chick, and it died again.
So now we have healthy 5 chicks.
Overall, the store and its services are good.

Always have great prices compared to other similar retailers in the area. But it always seems to be a struggle to get help. Staff is always busy. Could use a couple more staff on hand at times.

Love the sales you can find here. They have some great farmhouse and gaden decor
I would recommend checking it out

If you ever are in need of pet vaccines and various treatments you'll find more variety here than any pet store I been to. They've got everything you'd need to save a stray. I'm very grateful to have a place where I can acquire the sorts of products offered here.

Love Tractor Supply, I shop there frequently for clothes, hardware, chicken feed, cat food, auto supplies, yard tools. My only complaint, they do not offer a military discount.

I asked for help and I was told I don't know I'm on break by the first person I see. Horrible

Hard to find help, and weird layout for checking out. But if you do find someone they are very helpful and knowledgeable.