Transatlantic Auto & RV Center, Peekskill NY

We have had our RV for 16 years and have had it serviced by many places all over the country.
But nowhere compares to the level of service we have experienced here.
They are the most knowledgeable and skilled, and very accommodating.
They were recommended to us several years ago, and after many bad experiences elsewhere, we are still grateful.

We have been renting RVs regulary from Transatlantic for the past 7 years. Ernst, Gladys and Andrea along with all of the staff are wonderful, attentive and offer exceptional service. The only place we would ever consider for our rentals.truly 1st class!

I stored my popup camper here for a while. Ernst is the owner and he's extremely warm, friendly, and always willing to lend a hand to help with anything.

If you're a diy'er, this place is not for you. I called about RV antifreeze, which they said yes, they have. I figured they had a store where you could get it off the shelf. When I got there, they had to go in the back and get it, so I asked the price, which was 12 dollars or more. I said no, and I drove 1/10th of a mile to autozone, and bought it for $5.99. Maybe good for rentals and repairs.

Mr. Muller came to Croton on Hudson regional RV park tat 5: 30 pm on a Friday to help us with a clogged black tank
He fixed it and another problem with the water system right at the site. We will never be able to express our gratitude at their he came on a weekend. The charge was more than reasonable
Class act

Customer service is not their strength, that's for sure. I had been happy with them in the past, but this time I used them for an expensive purchase and installation of a towing system to tow my car with my motorhome. I asked for the complete system. Upon picking up my car, I found out that they did not order nor install the brake system required by law. The mechanic stated he thought I had my own. He stated he's installed 50 of these systems. I would think that when I ordered the system, they would make sure I had everything needed to safely tow my vehicle. I would think they would want to make money by offering and selling everything needed to safely tow my vehicle. How many others out there are towing a vehicle without a brake system b/c they "thought" the customer already had a brake system? I'm so disappointed in the service I received that I will not be bringing my RV now my car back there for service. Now I have to find another shop and spend even more for labor as the system could have been installed on my car when they had the front apart to install the tow plate. Very disappointed. I thought I could trust them.

This is not my first time calling, EVERY time I call I get a rude person answering.im calling asking questions to give you guys MY money to fix my rv but it seems like you guys don't want business. I garentee if you guys hired someone else not rude to pick up your calls and answer question i garentee you'd get more business but your not getting mines, in the middle of me repeating an answer that he asked me he cuts me off. Rude.