Trek Bicycle Massapequa, Massapequa Park NY
Address | 4828 Sunrise Hwy, Massapequa Park, NY, United States | ||||||||||
Phone | +1 516-798-5715 | ||||||||||
Hours |
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Website | www.trekbikes.com/us/en_US/retail/massapequa | ||||||||||
Categories | Bicycle Shop, Bicycle Repair Shop | ||||||||||
Rating | 5 20 reviews | ||||||||||
Nearest branches Trek Bicycle East Northport — 270 Larkfield Rd, East Northport, NY Trek Bicycle Forest Hills — 107-18 70th Rd, Forest Hills, NY Trek Bicycle Upper East Side — 1690 2nd Ave Trek Bicycle Upper West Side 96th — 231 W 96th St |
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Trek Bicycle Massapequa reviews
20This place is Awesome! From the staff to the repairman (who is very helpful!). I would recommend to anyone buying a bike or needing service on their bike. Been coming here for years not a single bad incident. Fabulous!
This is a wonderful store run by passionate, empathetic, and knowledgeable staff. It has a local bike shop vibe with the support and resources that Trek is so known for. Highly recommended for service, new bikes, nd accessories.
Fantastic customer service. We worked with Sabastian, he listened to what we were looking for and guided us perfectly. Extremely informative. They were able to get our new bike ordered fast. Highly recommend this place.
Fantastic service that goes way above and beyond. I only came here because they had something in stock I couldn’t find elsewhere, but ended up choosing them to service my bike. They did a great job and even fixed some things they didn’t have to (noticed when I got home) as an extra touch. They spent plenty of time with me helping me solve some problems I had been trying to figure out and I left there so much happier with my bike. Highly recommended personalized experience - go meet them!
Great store with very knowledgeable and friendly staff! Definitely the right place to shop for bikes
Amazing customer service.
It's great to have a local shop with great service at reasonable prices.
Super friendly staff & great service. I came in with a damaged bottom bracket, and they were able to make the necessary repair (s) & get me back on the road within the hour. I will definitely return.
I appreciate all the hoops these guys had to jump through to get me my bike. Sebastian and Liam were professional, but also had great attitudes. They called when they said they would call. They definitely went the extra mile. Thank you!
So I would like to say the customer service is great here! Brought my wife's bike in for a simple braking adjustment and they were able to fix it within 10-15 min for near to nothing. Truly appreciative for the attentiveness. Compared to that other bike store in Wantagh where I found they were quick to find issues and over charged for the service, this is a diamond in the rough! Thank you and I will be coming back here!
The staff are very friendly and professional. They’ve always gone the extra mile when ordering something that wasn’t in stock. I wish they had more cycling clothing but it is what it is. They’ve got pretty much everything else you need for your bike. Store is very clean and organized.
Great shop friendly experienced staff. Bought a new Trek there actually two. Staff is responsive unlike the other bike shop nearby that is called B_ _ _ _ s. They wouldn't even assemble a 900 dollar bike we were 95% sure we wanted. We had purchased two other bikes previously. B_ds never calls you back when you want to purcg6 a bike. Trek Mass is the place to go.
New stand is great.
What can I say? Great staff, knowledgeable and understanding. Practically had a new bike built. No issues.
Very happy with their service. Brought my bike in at 11am and was ready for pick up by 3pm. What’s better than same day service! Bill and the supporting staff in Massapequa were fantastic on all levels and I will not hesitate to use them again for any bicycle services. I was also very happy with their pricing. Very fair and reasonable.
5 Stars all day ️
Great service on this shop! Highly recommend this shop if you need service for your bike and also looking for a bike to own! This shop will work for you and deal with you bike within a day or two! People here are knowledgable and accommodate you in everything you need/looking for on a bike!
Amazing service. Fast and easy. My son’s first bike. He loves it. Will buy my daughter her first bike there also. LOL in a few years tho. She has time
Great experience at Sunrise Cyclery. Beautiful bikes and very helpful, friendly and professional staff!
Great experience there. I wanted another Trek and was given several options. The bike came in just under 2 weeks. Assembled with no issues.
This was my second purchase there and I would go back.
This place is amazing. I ordered two bicycles and they had them ready in 2 weeks. They really care about the build and quality behind their work. Very professional and helpful. I will be using them in the future for any purchase of a new bicycle.
Awesome service. My Trek bike was ready exactly when they said it would be. I am one happy customer. Thank You Sunrise Cyclery.
Great local bike shop, helpful employees, quick service, honest advise, thought I needed new tires but they told me I still had life in them, could have sold me more.