Tri-State Appliance, Port Jervis NY
Address | 82 Front St, Port Jervis, NY | ||||||||||
Phone | (845) 856-6306 | ||||||||||
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Categories | Appliance Store | ||||||||||
Rating | 5 3 reviews | ||||||||||
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Tri-State Appliance reviews
3Last night, our oven unexpectedly stopped working, but a quick call to Tri State Appliance this morning brought Earl to the rescue. Earl from Tri State swung by with his tool bag, the correct part and in no time, our oven was back in action. A huge thank you to Earl and the team at Tri State Appliance - they're definitely highly recommended!
I can't commit on pricing as the service call was handled through my landlord but the technician was on-time, polite, and super knowledgeable.
My gas stove stopped working 3 days before Thanksgiving. The clock and setting were not visible.
So, I did some testing and found that I needed a control board for the oven to work.
Looked online, but part wouldn't be here till December.
I looked on maps and found Tri-State Appliance. Called them to see if they had the part. The nice lady (Kathleen) that answered the phone said she could order the part and have it there the next day. She also had me speak with the tech (Earl) to make sure it was the right part. After speaking with the tech (Earl), he agreed that the part I was ordering was correct.
The following day, Kathleen called me and stated that the company did not ship the part. But she said she stayed on the phone with them to make sure they mail out that same day.
Kathleen called me the day before Thanksgiving and told me the part was in. I went and picked it up and came home to install it. It only took about 20 minutes to replace.
The stove works great, and my wife was pleased. You know the saying "Happy Wife, Happy Home".
I would recommend Tri-State Appliance to anyone for repairs or purchases.
They go out of their way to help you.