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TruVal - Sell Diamonds & Gold Jewelry, New York NY

Address 37 W 47th St 6th floor #600, New York, NY, United States
Phone +1 212-938-1002
Hours
Monday10:00am-6:00pm
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday9:00am-5:00pm
Friday10:00am-2:00pm
Website truval.com
Categories Diamond Buyer, Gold Dealer, Jewelry Buyer
Rating 5 16 reviews
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TruVal - Sell Diamonds & Gold Jewelry reviews

16
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Shaye
June 23, 2023 3:16 am

Shlomi, he is a true expert in this business and you can also trust. He made my old diamond necklace like a new one with the new style. And he helped me with selling the old diamond ring and finding the beautiful new one. The price was very fair and clear. Thanks Shlomi!

diogenes
June 19, 2023 4:45 pm

Had a pleasant experience with Saraj. He was friendly and understanding. Highly recommended. Plus I just happened to get free pizza. Timing was impeccable like the service. Thanks guys.

Rohan
June 15, 2023 10:53 pm

Had a great experience selling Gold with TruVal. Highly professional and gave the best value for my jewelry. Didn't low-ball, like most other places would do in diamond district. Would definitely recommend TruVal for anyone that wants to Buy/Sell Gold and Diamonds in NYC.

Peter
May 31, 2023 1:01 am

Just a wonderful experience from beginning to end. I have worked with TruVal before, so I knew where I was going back to. They did not disappoint this second time, making me feel welcome, and cared for. All of their procedures are transparent and secure. Shlomi and Eli answered my questions, and I even learned a few things. Sarah (don’t forget the ‘h’) was charming and a pleasure to work with. My highest recommendation if you want top dollar and a great experience. Thank you, TruVal USA!

Ross
May 24, 2023 5:39 pm

WOW - what an experience! From the moment that I made my appointment, I felt like I was working with family. Sarah was on top of it and provided all the information I needed. Also, when I needed to reschedule my appointment last minute, Sarah called me immediately and we found another time that worked next day.

When I got to the offices, I was taken aback by how friendly everyone was. Sarah was there to greet me by name! I met with Shlomi to discuss selling my ring. He was very friendly and informative with the process and gave me an amount I was felt happy about. Shlomi is DEFINTIELY the guy to go to when you're talking jewelry. Next time I am in the market to buy or sell, I will be going back to him.

You can't go wrong with Truval so walk past everyone else trying to hustle you and go straight to them! They provide a 100/10 experience.

Also extra points to Sarah for SPRINTING to the elevator to bring me my ID that I left behind.

Noah
May 20, 2023 10:57 am

Came in after stopping at numerous locations, where vendors were only offering the value of the gold in a ring my mother owned. The ring had diamonds, and Shlomi made sure to offer true value. Sarah was also extremely welcoming, and streamlined the whole process. Made my life simple. Highly recommended. I know it's hard to see so many amazing reviews, but in this case it's actually true.

Sophie-Alyza
May 14, 2023 3:08 pm

From the moment I walked through the door the vibes were immaculate. Sarah was so lovely when introducing me to Shlomi and discussing selling a piece of mine. It turned out the diamond I had, contained some imperfections which I was not aware of. However Shlomi was so sweet, and showed me what to look for when I purchase my next diamond piece. He didn’t have to but he, offered me the best price possible for my piece which meant so much. Definitely consider going to TruVal for an honest valuation of a piece you might have they are truly sweet and honest people!

Jeanne
April 21, 2023 7:32 pm

Some things are worth writing a review for. This review is worth reading if you are looking to sell your diamond. It is no easy task to sell your diamond if you are like me you know what you paid for it and you know you will not get that back. You may have an idea of what you can sell it for or you may not therefore I’m writing this review.

After visiting three different jewelers and getting three different offers one low baller and two in the middle of the road offers I decided to make an appointment with TruVal based on their review rating 4.9 stars online. I was unable to find any other company that had such a high review so I crossed my fingers an made an appointment with Sarah who is a lovely women, kind, personable and professional. From the moment I made the appointment she was extremely helpful. I received a phone call from her to confirm my appointment followed up by text messages confirming my appointment details and she told me to call her if I had any issues or needed any assistance finding the office.

As I walked through the diamond district there were many store fronts with business workers outside attempting to lure you in to their store to sell your jewelry then I got to the front doors of TruVal the setting was much more relaxed. There was a security guard and the entrance and TruVal it is not a store front it is a office in a building a much more personal experience then I expected.

I met with Shlomi who was extremely professional, very personable, and offered me the best price. I highly recommend TruVal.
Both Sarah and Shlomi made it a great experience. I plan on going back to make my next purchase. It was worth the trip!

Lily
April 21, 2023 1:12 pm

Very thorough, comfortable process. I went in person and they spent time explaining things and made me feel secure that I was being treated fairly. I sold gold, and am planning to sell some watches. Grateful for the quick turnaround. Everyone was very nice, but Sarah is especially great! I was nervous and she was very patient and kind.

Added after second visit - I had mentioned that I may have some watches that I inherited that I might want to sell. Went back with the watches and once again, everyone was really wonderful. I was feeling stressed and emotional, but they were kind and explained everything clearly and even gently suggested that I keep one of the watches which I am grateful for because I'm the moment, you aren't necessarily thinking clearly but I would've been devastated later to have let that one go, as it had a lot of emotional attachments. They sit and talk with you and really help you make the right decisions for your situation.

Susan
April 11, 2023 7:55 am

What very nice people. Accommodated me even without an appt. For what I brought, which I knew was scrap, and very little, they very efficiently offered what seemed very generous, so much so that I couldn’t and didn’t want to question whether the price was fair. I have already recommended them to friends.

Phyllis
April 11, 2023 12:10 am

From start to finish, TruVal was a great experience! I was treated with respect, warmth and professionalism from the receptionist to the appraisers, all through the estimate and discussion of my jewelry. I was also very pleased with the fair price. I highly recommend TruVal!

Kori
April 10, 2023 5:50 pm

I had a fantastic experience with TruVal. I’ve bought a lot of jewelry from high-end places like Cartier, Tiffany’s, etc.and this was a much better jewelry experience. I shopped around to various diamond buyers/sellers in NYC and beyond, and they were absolutely the best experience. Shlomi and Sarah are both very honest, informative, and pleasant to deal with. Look no more than coming to TruVal. Don’t waste your time with any other jewelry dealers. You will not be disappointed.

Lisa
April 02, 2023 3:05 am

I have no idea if I got the best price that I would have gotten if I shopped around, but I will say that it felt fair, everybody was very pleasant, and it didn’t feel like your typical jewelry haggling experience. Once I agreed with the price, I got paid extremely quickly, and it was all done very professionally and efficiently. I would go back.

Angela
March 15, 2023 7:42 pm

I reached out to Truval for a quote on my rings. I received a response the following day! Sarah walked me through the entire process. I was also skeptical of mailing my rings, so I took the trip into NYC from LI. Sarah has excellent communication skills and follow through. She might be the real "gem" here!
Shlomi was my gemologist. He was very inviting, put me at ease and I felt completely comfortable. He was transparent and genuinely spoke with me about the value of my rings. Needless to say, I would highly recommend Truval!

Eden
November 23, 2022 4:24 pm

Shlomo was very accommodating and transparent. The offered us a great quote for the gold and diamonds. The service was attentive. He sized a ring for me without charging me and offered to design my engagement ring.

Becca
October 16, 2022 12:38 pm

What an amazing experience! Not not did I get the best prices for my pieces, but the team was a joy to work with. Sarah was helpful and friendly. Schlomi walked me through his process and was kind and fair. He even helped me find another buyer for a bracelet/earring set, so I could get the best deal. 10/10 recommend and will be back!

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