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Tuxedo’s K9 Training Camp, Rochester NY

Address 892 East Ridge Road, Rochester, NY
Phone (585) 429-0320
Hours
Monday6:30am-6:30pm
Tuesday6:30am-6:30pm
Wednesday6:30am-6:30pm
Thursday6:30am-6:30pm
Friday6:30am-6:30pm
Saturday6:30am-6:30pm
Website tuxedosk9.com
Categories Dog Day Care Center, Dog Trainer, Pet Adoption Service, Pet Boarding Service, Pet Groomer
Rating 4.7 15 reviews
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Tuxedo’s K9 Training Camp reviews

15
Sort by: date highest rated lowest rated most helpful
Lisa
October 10, 2023 9:03 am

Mark is knowledgeable, attentive and compassionate. He’s in this profession for the right reasons! He is extremely generous with his services and has helped several rescue dogs be successful in their new homes!

Joe
October 10, 2023 6:27 am

I would recommend anyone considering day care or boarding to watch the web cams before bringing their dog here. I appreciate the transparency of being given the web cam access before bringing our dog, but what I saw was shocking. I never saw any dogs go outside except from one room of six, and the employees rarely interacted with the dogs even when near them. Most of the time they push dogs away to go clean up a mess. Dogs are forced to go to the bathroom in the play areas. In just one hour of watching, I saw more than 10 different dogs pee in the play room and 5 dogs pooped in the play area. The employees seem numb to this and didn’t do more than a few swipes of a mop over the pee puddles. The employees cleaned things up in reasonable times for the larger groups, but I saw smaller groups of dogs sit with their mess for 30 minutes or more. Most of the dogs seemed anxious at the lack of interaction. They stand by the doors waiting for people. The smaller groups that were locked in rooms by themselves almost never had people come in unless there was something to clean up. Our tour seemed fine, so seeing the stark contrast on the web cams took me by surprise. Definitely won’t be bringing our dog here. I hate to leave such a negative review, but watching the dogs that are in this facility is very upsetting.

Editing after owner reply: I saw Mark, the owner, in one of the rooms on video while the things I described were happening in other rooms right next to him. He said he is there every day. There is no way you don’t know these things are going on. His reply stated that I should have told him about this so he can review the video. It’s not my responsibility to inform you of these issues in some other way than this review, especially when you have cameras in every room.

Valerie
October 05, 2023 9:33 am

My dog Cali has gone through 2 of Mark’s training classes and goes to doggy daycare here regularly. This is the ONLY place I trust to watch my dog while we go on vacation and she loves it!

The cameras are an added bonus to check up on my dog when we are away and she always looks like she’s having the best time playing with her friends. The staff are always attentive and are constantly cleaning to ensure the dogs are in a safe and clean environment during their stay. 10/10 would recommend!

Amanda
August 21, 2023 3:56 am

Mark & the staff at Tuxedo’s K9 have been especially as lly good with our little mini-dachshund Maddie. We are so appreciative that we can trust her care to them.

Laura
July 28, 2023 1:28 am

It gives me a sense of peace knowing that on my extremely long days, Lucy is in good hands at daycare and not home alone being destructive due to lack of supervision and boredom. She comes home tired and ready to sleep. Thank you so much Mark and Tuxedo’s K9 staff for giving me this peace.

Angela
June 14, 2023 9:56 pm

I love this place for training & boarding. The owner really cares deeply about animals and it shows. My 7 yr old dog is high anxiety and will chew through a door if locked in somewhere but Tuxedo K9 already knows this and when designing the layout of his facility, kept that in mind. One of my big reasons for choosing this boarding facility. Also, my 2 dogs could have a suite together which probably helped them comfort eachother (maybe) Lol Either way, I knew my dogs were in good hands because I had toured the facility when I took my pup in many years ago for training classes. I'm actually quite embarrassed because the dog I thought would be an issue was the good one and it was the other one who was a big chocolate lab baby crying like someone closed his tail in a door or ran over his paw Tuxedo sprang into action though as not to upset anymore pups and gave my big wuss some calming meds. I didn't have to worry one bit while on 3 day travel trip with my family and that is PRICELESS. Highly recommend! Thank you Tuxedo K9 for caring for my babies while we were traveling it means the world.

Julie
June 13, 2023 11:56 am

I have done basic training, daycare and boarding here with our dog. I wouldn't bring my dog anywhere else! She has learned so much from basic training and our dog had a great time at daycare and when we boarded her! The owner and staff are wonderful!

Kristine
June 10, 2023 9:36 am

Mark is amazing and is a wealth of knowledge. You can tell how much he loves dogs and helping people become better pet owners. Would recommend Tuxedo's K9 to anyone.

Brenda
June 01, 2023 12:48 pm

I felt confident boarding our dog at K9’s Tuxedos Training and Boarding.
They were very thorough obtaining all of his necessary health information and following his particular schedule.
The facility is clean, organized and safe.
I had a previous dog in for training years ago and highly recommend Mark and his methods.

Joanne
May 21, 2023 4:18 pm

Our German Shepherd, Ranger, had a great weekend at Tuxedo K9! The owner, Mark, greeted Ranger so well we knew he would be in good hands. We will definitely be boarding Ranger at Tuxedo K9 again and will recommend others to do the same.

Maria
May 18, 2023 11:26 pm

First time leaving my dog in boarding program while taking a short family trip. I had an amazing experience with the employees, and the fact that I had access to the cameras to watch my Bella while away, every time that I felt nervous about my dog, I could just logged in and see her and. I calmed down knowing that she was being taken care of.
Thank you so much!

Warren
May 02, 2023 1:09 pm

Mark is a wealth of information. The classes are fun and he sends homework with well written instructions for you and your fur baby to work on later. Our goldendoodle Daisy really did well with the classes and we will be doing his advanced training as well.
Thank you Mark
Warren, Cheri & Daisy

Meegan
May 01, 2023 8:24 pm

We took our 6 month old puppy for training classes with Mark at Tuxedo's K9 Training, and loved every minute of it. He was very knowledgeable and we really appreciated his positive reinforcement training style. He was always available to help and answer questions if we (or anyone in the class) was bumping into any issues. After our puppy masters the basics we will definitely be going back for the intermediate class! Thank you Mark!

Coach
April 05, 2023 8:33 pm

Amazing space with amazing staff. We love bringing our small dog here knowing he is well cared for and safe.

Lindsay
March 22, 2023 11:27 pm

My dogs love camp! I took my first vacation because I finally was able to trust someone to take care of my boys. Mark and his staff are amazing. Marks credentials were what originally attracted me to Tuxedos K9. My very anxious dog took a training class with Mark and I knew immediately that I could trust him to take care of my dogs. I hadn't met the staff yet, but I know Mark has high standards of care for dogs so I knew his staff must be amazing. And they are!

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