U-Haul Storage of Poughkeepsie
Address | 2175-2185 South Rd, Poughkeepsie, NY, United States |
Phone | +1 845-454-6639 |
Hours | 12:00am-12:00am |
Website | uhaul.com |
Categories | Self-Storage Facility, Moving and Storage Service, Moving Supply Store, Packaging Supply Store, Trailer Rental Service |
Rating | 3.3 3 reviews |
Nearest branches U-Box at U-Haul — 848 Ulster Ave, Kingston, NY, United States U-Haul at Flatbush — 5283 Kings Hwy, Brooklyn, NY, United States U-Haul Moving & Storage of West Seneca — 2970 Transit Rd, West Seneca, NY, United States |
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Similar companies nearby Extra Space Storage — 2169 South Rd, Poughkeepsie, NY |
U-Haul Storage of Poughkeepsie reviews
3I tried several times to connect with a worker for help because the tire light was on when I picked up the vehicle. I not only got disconnected several times, but there was no actual assistance considering the vehicle needed important maintenance. I'm very unhappy because I reached out trying to alert the company that the vehicle may not be safe to drive, because I didn't want to be blamed or charged for something out of my control. When reaching out for support, I expected to have been given a different vehicle. Rather than fixing the problem, I was basically told that the vehicle was fine and to just drive it. The vehicle was in fact NOT FINE, and definitely would not have passed a NYS inspection. The vehicle needs a wheel alignment and could not be driven at an efficient speed, which not only slowed down the whole moving process, but caused me to end up needing more time to return the truck. When I reached out to get an extension for a couple more hours, I got disconnected multiple times again. I waited over ten minutes for a worker only to be disconnected after 2 minutes, severely wasted my time that I could've been using to finish moving, when trying to get the extension. Need a request phone call option to speed things along, the chat is not effective or efficient.
Temperature controlled units and easy 24/7 access.
$84.95/month for 5' x 5' x 6' Split Level
Had my storage unit for some time now and I have to say I am very happy with my choice. The price is reasonable for 24 access to the building with climate control. But, my favorite part has to be the area they make available for all customers to leave what they don't want and others to take if they do.