UGG Westchester, White Plains NY

I had an order for pick up. I’m waiting for them to give me my item… and they LOST IT! Huh? ! How?

Office manager at this store is extremely rude and has an attitude towards his customers.

Bad customer service!
No one bothers to help, I made a rerun the girl at the cashier added the wrong amount to my gift card. I have tried calling many times over the last few days and there is no one answering phone calls. For a store with a brand name I expect more!

No one ever answers the phone and when you shop at the store the employees are just hanging like they dont care. They ring you out with attitude.

You had Daniel
the store Manager
Who uses his company card to pay for his vacation instead of making sure the store had air it was so hot it was ridiculous
When working for the Ugg store it was very toxic
You had Mel a sales associate and Michelle being one of the store managers all they do is talk/ gossip about everyone
Daniel encourages the drama which made things worse
There was someone new working every week
Associates quit due to toxicity that went on in the store
Once you speak up for yourself
Daniel would make sure you’re hours got cut

Word of advice
Make sure you have a backup job like I did

Whoever I just got off the phone with has a nasty attitude.was simply asking if they had a specific shoe available

If you every been to White Plains Mall … you know words aren’t needed just a visit.