Union Square Imaging West - New York Radiology Partners

They agreed on a 530pm appointment with the GP, we waited over a week and planned a trip into the city. The reception desk refused because the script from the GP could not be produced. Disgusted.

Long waiting hours. The bill is under LHR Lenox Hill Radiology. XRay for ankle & foot on same day same time but charged for two co-pays. I never experience this kind of charges. Desperately hungry for money during Covid-19. Will never go back.

Atrocious phone system when trying to speak with someone and ask a simple question. If I wasn't referred by my doctor I would have been put off too much and gone else where.

I felt absolutely humiliated by the staff. If someone young were to walk in, maybe instead of being rude, have some sympathy for someone who is a bit nervous for the results. Not only did one of the doctors argue with me over a script my doctor wrote, she walked away like a 3 year old throwing a fit and called my doctor. I would advise going to another radiology location for more professionalism.

This is the most terrible service I've ever had. First time I came and they sent me home because my doctor have a referral for diagnostic mammogram, but didn't specified that i have a lump in my left breast. Second time i came. I was waiting for 1 hour and they sent me home because the machine was broken. I came 3rd time and the same story.machine is broken.
Please never go to this facility because you will die before they do the diagnostics.

I booked this appointment almost 2 months ago. I went for appointment today and they told me they cancelled it because they got no approval from my employer. I am self employed!
Then they told me to contact my doctor. Now what? I have approval from my insurance and my doctor who sent the referral.

The woman at reception offered no help at all.

The technician I had is always caring and friendly. This is my 2nd time coming for an annual mammogram (had her both times) and she makes an uneasy process much more relaxing.

Beautiful and clean waiting area. Knowledge and friendly staff with prompt service. I could not have asked for a more pleasant visit. Thanks. See you next year.

A thorough and sensitive mammogram, a yearly event with this provider and one that I don't look forward to. But once again, the procedure was over before I knew it, no fuss, no bother, just a cramped feeling when metal met my large breasts and pressed down very yard. I was told to hold my breath before the imaging began and the technician made it seem easy.

Everyone was helpful and kind. The relaxed and friendly atmosphere helped me be more relaxed about a procedure I’d been nervous about.

Friendly office staff! I felt very comfortable. My procedure was done promptly and the technician was professional. The site looks brand new and it is immaculate!

Everyone who works here is really lovely, thoughtful and kind. They also run promptly and the facility is very clean.

One of the easiest mammograms I've ever had. Helpful and friendly staff all the way through the process.

This place is great!
The receptionist and technician were very polite and professional.
I highly recommend N. Y. Radiology Partners.

This facility is impeccably clean. The sign-in process is hassle free and efficient. The wait time was minimal. The technician was very compassionate and thorough during the 3D mammography process. The staff was patient in answering my questions. Overall I have been having a good experience with this facility since 2017.

The wait to be seen was easy and fast. The front desk young lady was very nice and helpful along with the doctor. Overall it was a good experience.

The staff there were very friendly, helpful and put me at ease for my procedure. They were professional and efficient as well.