Unique Toy Shop, Canandaigua NY

I found this toy store online while searching for a toy my 3 year old told Santa he wanted for Christmas. The customer service was amazing and they went out of their way to help me. Highly recommend!

I love shopping at the Unique Toy Shop! They have a huge selection of toys you cannot find in any other storefronts. The staff is super friendly, helpful and knowledgeable about all the products they carry. Highly recommend checking out this wonderful toy shop if you are looking for a unique experience or for a gift any kid will love!

Today was my first time at this fabulous toy shop. Kylyn helped my sister and I purchase the perfect birthday gifts for a 5,8 and 10 year old!

I went in the store with my toddler and holding my 10lb dog. As I’m showing my toddler a toy by the door a lady quickly approaches me and says “You’ll have to leave, dogs are not allowed! ”. I was caught so off guard bc there are no signs saying no dogs allowed or else we would have not went inside. I understand not all stores allow dogs but the tone was not welcoming at all. For a toy store I would think it would be more of a friendly environment. When approaching customers it’s all about tone “Sorry we don’t allow dogs in the store” would have been nice.

Not a bad place to find some different toys. Had been there for decades. They immediately do not allow any dogs inside the store. Even service dogs apparently. Kind of makes it tough to shop there anymore.

Update: your staff didn't even give me a chance. No sooner did I walk in I was being told to leave without being asked if he is a service dog or not. Maybe you should hang a sign to specify and have your staff actually ask instead of just making there own assumptions and kicking everyone out. A little communication can go a long way. I carry documentation on me at all times to prove he is a service dog not that you have to technically show it on New York. I know the argument can be made on both sides, I just think that there is a better way to go about things than immediately kicking someone out without chance.

Wonderful! I have an adult "child" with special needs, and the staff was so helpful with suggestions for what I explained I was in search of. I usually have trouble finding items that work with her capacity level and cognitive abilities. At Unique Toy Shop, rather than being frustrated with not finding what would work for her, I was actually able to make choices because of the wonderful and quality selections they had! I was also able to get good quality items for my grandkids too! THIS PLACE S FANTASTIC AND THEIR STAFF IS TOO!