Unitas / St.Marks Pl Institute for Mental Health, New York NY

Elizabeth, Yolie, the nurse and doctor Matt were extremely kind and supportive and heard my needs and really helped me in a difficult time. They care about your mental health and make sure the appointments go fast and smoothly! Thank you guys

I am very happy with that place except few workers but we are not the same or perfect.
Dr. M. Pabis and Ms Olga D.are really good and of course

If you are a Pole who does not speak perfect English, you will find a great general practitioner in this place
They also have psychiatry and psychotherapy in Polish there

Had a difficult experience: a friend needed support after being seen by one of the therapists. The professional in question invalidated her experiences, did not believe in science, questioned her covid-related anxiety (friend is vulnerable to infection, something the therapist dismissed entirely), suggested Goop-level of "self care", masquerading as mental health. My friend missed *one* appointment, with notice, and received pages-long emails for DAYS after, a total stream of consciousness from a therapist that took every decision made personally and self-victimised. I ended up suggesting she ends the relationship, which the therapist took worse than a breakup. It was unprofessional and damaging from day 1. Do a better job at screening your practitioners, Unitas. Front desk staff was lovely though

This doctor office is the worst one I've ever been to in my entire life. They are completely unresponsive. The receptionist staff is unprofessional and never forwards messages to the doctor. It's impossible to get prescriptions refilled. There's only one MD and one nurse. How is that helpful in New York City? Dirty office, unhelpful staff, unresponsive message service. Useless.

I wish I could say something positive about this place but I can't I contacted this place back in June but they put me on a wait list and stated they'd call me back, I was contacted in September for an appointment in October but no one contacted me when I contacted them they said they had the wrong number which is odd because they was able to set up my appointment either way they only had something available for January I was excited but again no call I called them again and they had another excuse I was supposed to do this for 3 months it's now going on 7 months and I haven't ever talked to a doctor this is truly ridiculous and so unprofessional.