United Rentals, Middletown NY
Address | 3467 US-6, Middletown, NY | ||||||||||
Phone | (845) 342-0687 | ||||||||||
Hours |
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Website | unitedrentals.com | ||||||||||
Categories | Equipment Rental Agency, Building Materials Supplier, Construction Equipment Supplier, Forklift Rental Service, Industrial Equipment Supplier | ||||||||||
Rating | 4 6 reviews | ||||||||||
Nearest branches United Rentals — 1965 E Main St, Falconer, NY |
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Similar companies nearby POSITIVE LIFTING — 1109 Broadway, 6 Howard Ave, Brooklyn, NY, United States Taylor Rental Center — 1029 Front St, Binghamton, NY, United States NY Laser Outlet — 65 W 36th St. 10th Floor Skyworks Equipment Rental — 63 Pixley Industrial Pkwy, Rochester, NY, United States |
United Rentals reviews
6My boss needed a big wood chipper they had one pick it up very very friendly person there will be dealing with them for now on
Great service! I had a few minor issues that I reported in my after-rental survey. The manager called me the next day (while on vacation) to speak to me personally. I am very impressed with their customer service and would recommend them to anyone!
They were all very personable and explained how the machine worked very likeable.
Every time that I need a man lift on short notice, UNITED RENTALS have always come through for me. Their staff is friendly and helpful and the equipment has always been in great condition.
There seem to be loads of communication issues with logistics and adhering to schedules. I had a pick up scheduled for over a week and yet it was not done for 48 hours after the scheduled date which caused and issue for myself and my client. There is a lack of reliability and care from customer service to be better because they know they are the only vendor in the area, so there is no competition therefore no drive to exceed expectations. The gear is good and they know it so you get more of a "you get what you get, deal with it" type of customer service instead of actual sales support. It almost feels like as the customer you are an inconvenience when you ask for anything out side of the bare minimum, or if you have small orders.
Wouldn’t fill Propane BBQ tank on a Friday at 3: 45 “Done for the day” when they’re open until 4pm.
No problem, wont be coming back.