NEAREVIEW.COM

United States Postal Service, Bronx NY

Address 5517 Broadway, Bronx, NY, United States
Phone +1 800-275-8777
Hours
Monday8:00am-7:00pm
Tuesday8:00am-7:00pm
Wednesday8:00am-7:00pm
Thursday8:00am-7:00pm
Friday8:00am-7:00pm
Saturday9:00am-4:00pm
Website tools.usps.com/find-location.htm
Categories Post Office, Logistics Service, Money Order Service, Passport Office, Shipping and Mailing Service
Rating 1.2 37 reviews
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United States Postal Service reviews

37
Sort by: date highest rated lowest rated most helpful
James
October 09, 2020 3:38 am

If this post office doesn't serve your address, NEVER go here. See all previous reviews which are spot on.

William
September 15, 2020 11:11 pm

Where to begin.the staff at this location are rude and I feel like they could care less. They work so slow. Half the time they are having a side conversation with other people from the back and not being attentive to the customer in front of them. There is no reason for anyone to spend 1-2 hours at the Post Office, unacceptable! Either re-train your staff on proper customer service skills or fire and hire people that would go above and beyond because they actually love their job. Every time I come to this location it is like this. It’s crazy especially during these times you would expect the staff to be more attentive and get people in/out as quickly as possible.

Deledda
September 08, 2020 12:24 pm

Long lines.the worst usps I ever visited! There's is a "lady" that always is in bad mood! Her service is horrible! She just don't listen anything that you can say. Poshmark is allowed to use all the boxes from USPS and she refuses to accept it a one package in flat rate box, she doesn't know the meaning of be kind. The manager of this post office have to give instructions to their employees.

Asia
August 31, 2020 8:14 pm

I shouldn’t have to dread my experience at a post office. But no matter how many times I visit this place I get treated with such a rude and condescending attitude. Especially from this one lady. No matter if there’s peace on earth this one clerk manages to still be bitter. The customer service is the worst thing I’ve ever experienced. Just a cesspool of miserable people. Do better

Angel
August 24, 2020 6:01 am

The incompetent and emotionally distressed representative I spoke to was extremely rude. Called to follow up on a package and she said "Can't hear you" and then hung up. I called later to follow up again and she placed me on a long hold.

One of the WORSE experiences ever with "customer service". If you don't like your job then quit! Don't take out your anger, insecurities, self-loathing and frustrations on others.

I wish you well!

Raymond
August 09, 2020 5:07 am

If your package is supposed to arrive on Saturday or Sunday, they will make sure to delay it until Monday or will claim the attempted to deliver it so you go and pick it up.

Dealing with this location is one of the most frustrating things you will do in your life. Only LaserShip can match this level of disappointment and dissatisfaction.

Dolly
September 12, 2018 1:17 am

I loved the spanish lady that was doing passports yesterday very patient informative and helpful! She is efficient with her work and gets everyone out asap!

Cris
August 10, 2018 11:48 pm

What post office doesn't suck? This one though, is a complete nightmare. They lose your packages, take forever chit chatting in the back. Rude workers.

Piper
July 27, 2018 6:31 am

Worst post office. I've gotten to the point that I just let them send my package back to the shipper instead of picking it up.

After two attempts to pick up a package (25 people in line and one employer working), I decided to wake up early to get there when it opened at 8am. There were 10 people waiting outside to get in.

Mary
July 03, 2018 1:02 pm

I had the worst service in this post office.the workers are TERRIBLE. PLZ WHOEVER READS THIS DON'T GO TO THIS LOCATION THEY ARE THE WORST

Jay
June 13, 2018 4:32 am

The only reason I use this office is because its the closest one to me. Its like a welfare office from the 1970's. All it needs is profuse graffiti and a burning car in front.

Alan
June 13, 2018 2:07 am

One window open and a line of 20 plus people, clearly customers’ time is not a priority here. Bring a book to read or something because coming here is like coming to the DMV, you’re gonna be waiting.

Ed G
May 30, 2018 5:02 am

I’ve never encountered a group of idiots who think working at the post office gives them some type of entitlement. Don’t ever go here. There’s so much more profanity and racist ridden stuff I’d write but it’ll just get taken down. Nuff said.

Starr
May 25, 2018 5:38 am

The most terrible post office experience ever, I've been standing here for about 15 minutes now. There is currently one agent and I assume another has been looking for a package since ive arrived, I need to begin getting ready for work. I recommend you guys get it together and actually have 3-5 windows filled!

Workouts
May 14, 2018 1:09 pm

There is always only one or 2 people in the windows. Working etreamly slow when when you do finally make it to the window. After a minimum wait of an 40 min. They are never helpful! Very rude and nasty i almost want to move out of the area to not have to deal with this place.

michandcat
May 07, 2018 2:40 pm

I honestly cant imagine a gov't building that is managed and operated worse than this place. Shut it down already.

Kalsie
April 11, 2018 10:26 am

The service is horrible the passport workers are disrespectful and don't give enough information worst place ever I wish I could give it no stars.

Evelin
April 05, 2018 3:40 am

I’m at the post office at the moment and the lady at the window is rude with smart comments, she is extremely slow! I’ve been here for almost an hour, and there’s only 2 people in front of me. They really need to change the staff in this place. I’ve read almost all the comments on this place and that’s the reason why I did not want to come here but the fact that it’s near me, I gave in. But next time I know not to even bother. It’s been YEARS where I see comments like that and it’s just insane on how this place is still the same exact way. I can’t belive the company isn’t doing anything to make this place more presentable, welcoming and change their staff! If I could give this place no starts, trust me I would. This is insane, they need to start to make a change as soon as possible people this can’t be possible.

Joseph
March 22, 2018 6:59 am

One of the worst post offices I've ever been to. Employees never at windows, long lines. Treat customers with disrespect. Will not return.

Crystal
March 19, 2018 4:46 am

Long line and not enough workers to assist customers. Poor delivery service will leave mail on the steps instead of placing in the mailbox. This place needs an overhaul if not it needs to close down. This saddens me because it use to be a great postal office, once upon a time. Now it is a disgrace. I will rather get off the train at 34 Street on my way home from work.

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