Universal Heating and Cooling Company

I got my furnace, water heater, and AC unit all inspected at once, after buying a new house and realizing they hadn't been inspected.ever? It was super smooth! They called before they came, were efficient and professional, and answered all my questions about these units now under my purview.

Wasn't too keen on the price they charged for the estimate at least chadd was nice about it

Very qualified technicians that know what they are doing and take pride in doing a good job. During annual HVAC tune-up, Jason found a problem in my furnace. He called colleague, Russ, for a second opinion. Russ arrived within 15 minutes and confirmed Jason's findings. They proceeded to replace the part, and for a very fair price. I am so glad to have this company for my heating and cooling needs. Now if I could only find a general contractor of their quality and character I'd be all set!

After being duped by an out-of-area HVAC contractor’s BOGO “tune up and cleaning ad”, I was left with an inoperable system and a $7,200 replacement proposal. Then I called Universal Heating and Cooling, our original HVAC contractor. Chad was extremely generous with his time exploring warranty coverage for my existing equipment as well as proposing suitable new equipment for the repair vs replace analysis. In this vein, Chad arranged for Russ, one of the service technicians to inspect the condition of my heat exchanger as well as determine what other new issues were causing the fuses to blow.
As helpful as Chad was, Russ saved the day (and $7100)! Within minutes, Russ identified and corrected 3 simple, but critical items that caused my system to be inoperable. All I can say is “Thank you, thank you, thank you”.
These people really know their business. Their competence, honesty and reliability are proven. Needless to say, I won’t be calling any other HVAC contractor in this lifetime.

Great customer service - prompt and reasonable! I recommend their services.

Universal did an awesome job installing my new HVAC system. They were thorough with the details and were very efficient. I would recommend them to anyone.