Upstate Imports Auto Repair Syracuse LLC

Every service I have had performed on my vehicle has exceeded my expectations and historical service from competitors. My air conditioning system on my BMW was once explained to me as well that’s the best these 3 series cars can get. Had it serviced at Upstate and it works like new, colder than every before. These guys are great. Easy no nonsense service, I enjoy and appreciate.

Very good place. Been using for the past few yrs on several of our cars. Tony and Vinnie are real pros, easy to reach, and provide top shelf, prompt service. No more slow turnaround service time at the dealer for us!

The prices were not as I expected and they do not allow the customer the option of purchasing the parts to be repaired (which is normal in Europe but not in the USA from what I see) but the treatment by the two people who assisted me was very correct.and they are extremely professional.

Pricing was great. Work got done quickly. Made good recommendations and gave good advice. Spent under 4-grand with them and basically got a new engine (should’ve gotten a discount with so much work!)

The offer great service, with quick turnarounds. I've received great advice, and the prices and quality of workmanship and parts are excellent.

I highly recommend getting your BMW serviced here

Excellent service provided and I appreciated the step by step review and results of the inspection process

Good staff, knowledgeable, people who care about the customer. They do a good job diagnosing the problem and being efficient fixing the problem as well. I will continue to let them service my car.

My car is always repaired properly at Upstate Imports. I have never had to take it back. They do a great job there!

Upstate Auto Imports worked really fast on repairing my old jags transmission. They had it done in a week and now it shifts like butter! Highly recommended!

I've always had a great experience here. They do expert work even to my problematic old BMWs. Highly recommended.

Thank you to Tony and the team at Upstate Imports for helping me with my Jaguar. I really appreciate your understanding and permitting me to leave my vehicle at your Syracuse location.

Tony and the guys at upstate imports always come through. I normally head in every 6 months or so to tune up my RR sport. There was a fluid issue that was causing some knock in the differentials when turning. Tony took it right back in without any guff, figured it out, drained it, tuned it all up again for no charge and it’s running like brand new. The nice thing is that these guys always give you such a great rundown on the vehicles they service. They are true import car enthusiasts - they know more about the imports they service than any dealership service department I’ve ever dealt with, that’s for sure. Hands down the best in central New York, I always know what needs to be done next time with very detailed logs from the service reports, along with guidance from Tony on exactly what’s imperative to fix or replace, and what can go a bit longer. Huge help.

Great Experience! Professional, Prompt and very Reasonably Priced. I'm sticking with Upstate Imports!

Brought my 2021 Mitsubishi Outlander Sport in for interior cleaning. I had dog hair and water stains and other residue. My vehicle was restored to brand new condition. Excellent job!

Staff is always very nice and helpful. They are very good at communicating what needs to be fixed and what can wait until next time, and they always answer any questions I have.

Will definitely be going here for all my future repairs. They were incredibly friendly, helpful and fair. I was VERY impressed for my first visit and would highly recommend!