USA Vein Clinics, Bronx NY

People are complaining about wait time. The crazy thing is the actual procedures takes like 10 min so this is a management problem.

The staff isn’t bad though it’s evident they are miserable. I’m pretty sure the corporation is to blame for that.

If I could rate the call center they have in the Philippines it would be a 1. They hang up on ppl, keep ppl on excessive hold, they misinform and if you ask to speak to a manager the will keep you on hold indefinitely. There are basically only there for scheduling of course b/c appts bring money. Corporate as always only cares about the DINERO

All I can say is it’s one of the worst health care facilities I ever visited the front desk staff should not work in healthcare the wait is overwhelming like 2hrs the drs is more are les like Frankenstein just stand there talking at you like you understand medical terms hold on he telling me i need a procedure done but not telling me why no facials expressions at all seriously we are human not cattle

Waited 5 hours and the regular patients said this is the norm. Front Receptionist was on face time with her bf as she asked me my medical history! They saw me only when I requested my copay be returned. I found another doctor on Gramatan avenue in yonkers. If you can travel I highly recommend looking into him.

I Didn’t believe the bad reviews… until I got there and the waiting area is packed.and on the sign in paper there was 4 patients scheduled for the same time.they do over book.

I've been treated for a year now and what I came for still not done. Treatment where painful and left me when a numb leg. No resolve.

With my experience, the staff has been friendly and efficient. You are in and out in no time at all and that's with them explaining what is going on with your legs and answering any questions you have.