USCIS Buffalo Field Office

Very friendly biometrics staff. Special thanks to Hnin, who is kind, professional, friendly and made the whole process easier.

Very friendly security officers. Security officer Hunk is very friendly and helpful. Because of their professionalism- line was short and we did it within 5-10 min. The young lady who did biometrics is polite and professional.

Would like to be able to ask certain questions to know if it's necessary I need to go there or not. Just be nice to post in detail more of what office does!

This is just ridiculous, automated system not helpful, you can't make an appointment, you can't check to see if your address is updated, like my goodness they need to do a better job.simply RIDICULOUS

The asylum officers don’t have experience.he was completely different.what on the uscis website said.officer of asylum don’t know.what form s for what purpose.

WATCH OUT! The officer in the front was extremely rude! He was giving me instructions with a very dry attitude and no eye contact. I asked him to repeat because I couldn't understand a word, he became even extra angry, and started repeating in a very mean way to make me feel stupid. The officer behind him smiled at me and tried to help me with sign language (as if he was scared of the other mean officer). I made it inside for my biometrics, and complained. The sweet lady said it is not okay what he did, and they received a lot of complaints about him, but it is not her job and she can't do anything about it. I hope you take precautions when you are in there! HE IS A MISERABLE EMPLOYEE, or hates immigrants.

Got here 15 minutes before my appointment time, ended up waiting for 2 hours to see the officer!