VA Medical Center-Bath

I've been a patient at the Bath VA for 6 years, They have taken very good care of me. I refuse to go anywhere else. Sad that they can't keep workers here.

My son has been trying for weeks to get an appointment so he doesn't run out of his medicine. No one will return calls to set up his appointment. Not how a veteran should be treated that has anxiety and panic attacks.

Hello just a note for today, well it's been a while since I've had a steady doctor at the elmira v, a clinic and it feels good. Someone you can count on to keep you healthy and who takes your problems to heart been a long time well it's good to have doctor ALIA seems to be all you would want in a doctor well I think I like him and I hope he sticks around, good to have someone you can count on and that cares, especially for us men waith GOD Gift to men! LOL Prostate.and today3/27/2023 me as a veteran am thankful for the health care they provide for us veterans a time to be thankful and not to complain, I thank my country.

Send Facebook friend to Bernard-Mike Fowler. I will accept your request and you can read the good and the bad about my experiences with the VA Health Care System. I name names.

To get a hold of a human is impossible. CLarissa in primary is already responsible for a suicide by telling a member that he didn't deserve outside care.

My son was seen in urgent care and admitted for severe dehydration due to food poisoning while traveling through! He was given great care in UC and on the inpatient ward! He said the nursing staff were the best and so kind to him. It was a relief knowing he was being taken well care of when so far from home!

Some of the staff here is alright, this location is really understaffed, and doesn't offer much. Several of the employees here just dont offer much help. While some are alright, and some are even pretty good, their are some here that are just awful. The physical therapy here specifically is SUCH A JOKE. The physical therapist i got, LAURIE HAIGHT was absolutely TERRIBLE! She was over 25 minutes late for our appointment, depite me being on a fairly tight schedule, with my next appointment being on the opposite end of the facility, but still i had over an hour to work with her. She didnt seem to even notice that she was late either, no apology or acknowledgment of being late at all. On top of that she was very rude, and spent more time actually bickering with me, and reiterating that i should basically just 'Help Myself' at home, because she wasnt willing to do much for me herself at the facility. I told her what was and was not easy for me, but she was very insistent in blaming me for my pain, and telling me that i need to do the things that were not feasible for me to do.she basically just wanted me to do everything, for myself at home, without her having to do anything, even the things i told her were not working for me. She just kept arguing with everything i said, as if SHE were the patient, until i finally just had to stop responding to her because i had very little time before my next appointment. She basically just shut me down from the start, my prefrences or comforts were not acknowledged by her at all, i felt very ignored, and judged, and blamed by her. She wasted so much time arguing with me, then left to her office for another 20 mins, finally i had to tell her i needed to go so i wouldnt be late for my next appointment. Obviously showing up on time was not important to her, but to me it is extremely unproffessional to show up late and waste a patients time without any apology. She refused any further in person appointments, i agreed to a video appointment once more, to which again she was of no help again. I'd much rather not get any help at all than have to receive such unhelpful, unprofessional, degrading, disrespectful treatment

From out of town, needed help and even though I was told on the phone I needed approval to go there (that nobody seemed able to get) I went anyway. Went in with an attitude, but quickly calmed down by both a security officer who walked with me into facility, and the staff inside worked to make me feel sure I was going to be seen.
They couldn't have handled me any better. I'm terrible with names, but the staff working 05oct22 evening were all fantastic

Maybe if you are an old man you will receive adequate care. As a younger woman that moved here from a nice VA, I am pretty disappointed. Having someone answer a phone is a miracle, the "Women's Care" is in the exact same place as the men and they don't have a GYN anyway. They tried sending me to community care with a 2.8* rating 30min away for a routine pap. The Dermatologist made me feel very uncomfortable. The Orthopedics and Physical Therapy practice differently, one told me one thing and the other told me to do the opposite for my injury. I asked about it at my follow-up there was no explanation offered although both were very nice. I only received care from mental health briefly at this facility, I am not in a hurry to ever go back - I felt she was underqualified and cold. My criteria for buying a home was to have a VA nearby but this facility is stuck in 1980. Some of the providers need to retire to make room for new, modern medical professionals. Dental is the only reason for giving an extra star - they are great people and managed my anxiety with grace. PS. I am all for queer rights and empowerment but while your entrance was colored by rainbows, you neglected to recognize PTSD awareness.

The staff, medical, police, are the best, ppl complain, half of the patients never completed boot camp, but what do I know I was a cook in the marines and after the army, 3/3and 3rd group hef

This is the worst treatment facility for veterans, I advice anyone looking for any form of help with mental health and/or addiction to go anywhere but here, the staff act entitled and above you, they do not realize they are there to help veterans heal and instead talk down to you, treat you like you’re less than. You are not treated as an adult who served this country, you are not given compassion and understanding. They are extremely rude and treat you like a convict in their facility. Do not let anyone counselor convince you into seeking help here.

I get all my medical care done there. If you are a veteran with a honorable discharge the place will take good care of you. In and out in no time.

Greatest VA I've ever been too. The only "people" who says otherwise apparently didn't get the hand outs they assumed they were worthy of. 100% best VA facility on the East Coast

I already understand by leaving this review that nothing will still get done. I am a retired/ disabled Marine Corps Combat Veteran. I have been assigned to the Bath VA for just over 2 years since I moved back to this area. They recently disenrolled me due to restrictions which prevented Veterans to receive the care and treatment they have needed by cancelling all non emergency appointments during the year plus long 'Government Operated' COVID gaggle. Now, I am denied my medications in the mail and I am forced to restart the process all over again which takes up MY time. Unfortunately I have had other issues in the past with the Bath VA. They also denied me the right to continue seeing an outside provider (which is my personal right) whom they initially branched me out to due to an injury they could not treat. I have been tossed around, ignored and given confusing information from a smorgasbord of unprofessional VA employees (All Civilians). I never know what medical care provider that I am assigned to in which I still do not have one at this time. I am sick and tired of this dereliction and laziness from so called government funded professionals who's Legitimate Requirement is to *CARE FOR US*. It is unfair treatment in which we do not deserve. I have made complaints in the past by how wrongfully I was treated by their personnel (Pharmacy and the 5th Floor Check In Desk). It is just disgusting how Veterans are treated by some of the actual VA employees. It is obvious that those ones are just there for a paycheck or the job title. Don't hate us for serving our country. Also, I have been ignored many times by their nurses after leaving multiple messages for 3-4 weeks at a time then when I finally spoke with them, they were standoffish, argumentative and disrespectful which is unbecoming period. One person who has helped me tremendously and who ALWAYS maintains contact with me regardless if he misses my call or listens to my messages then directly calls me back is a registered nurse named Jim (Of whom is also a fellow Veteran). His diligence, professionalism, consideration, initiative and overall excellence to duty is what sets him apart from the rest. He treats you like a person, not a patient and he is the only one who gets the 5 Stars from me.

Just a good experience in general but not all visits are good and everyone that goes to the Bath VA knows what I'm talking about.

I have no problem with the care I received at this VA. My problem is some of the staff that take it upon themselves to try to discredit and look down on veterans who are there for treatment. I experienced this first hand when an employee was openly complaining saying that she had her OFFICIAL VEHICLE CLEANED and one of the CWT workers STOLE her “iPhone charger that she bought with her money, but more importantly, stole her pens that are so hard to come by around here”. Well.here’s the ticker, the CWT workers clean the VA OFFICIAL VEHICLES, vehicles paid by our tax dollars and by federal regulation are not to be for personal use. So the VA worker who accused a VETERAN CWT worker was willing to risk his well-being and treatment because she chose to use an official government vehicle for personal use and leave personal items. The veteran never stole anything. That’s how little they think of veterans with substance abuse that for a cheap iPhone charger and pens, she wasted cops time. I suggest this VA looks at what can and can’t be done with official government vehicles. Vehicles and gas provided by OUR tax dollars.